Senior Expert Product Manager

Qonto; Milano; In loco; EUR 50.000 - 75.000; Tempo pieno

Descrizione del lavoro

A leading finance technology company in Milan seeks a Senior Expert Product Manager to drive product strategy by prioritizing customer needs and collaborating with cross-functional teams. The ideal candidate has expertise in systems thinking, a background in design or engineering, and the ability to influence stakeholders without direct authority. Join a company with a commitment to diversity and a focus on delivering exceptional service.

Servizi

Competitive salary package

Meal vouchers

Public transportation reimbursement

Health insurance

Employee well-being initiatives

Childcare benefits

Monthly team events

Competenze

• Expertise in integrating platforms and mapping complex use cases.
• Background as a designer or engineer preferred.
• Strong understanding of user journeys and conducting interviews.
• Ability to influence stakeholders without direct authority.
• Knowledge of design systems and component states.

Mansioni

• Explore customer issues and validate hypotheses.
• Collaborate with Engineering and Design for product launches.
• Shape product strategy aligning teams with goals.
• Define standards for coherent user experiences.
• Utilize user research and analytics for expertise.

Conoscenze

Systems thinking expertise

Product & design sensibility

Customer obsession

Communication & stakeholder management

Technical product knowledge

Descrizione del lavoro

Get AI-powered advice on this job and more exclusive features.

Our mission? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values

• Customer focus | Prioritize customers in everything you do
• Ownership | Own your part, get things done
• Teamwork | Make (team)work easy
• Mastery | Continuously raise the bar
• Integrity | Always do what’s right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

As a Senior Expert Product Manager at Qonto, you will

• Continuously explore customer problems, identify opportunities across journeys, validate hypotheses, and translate insights into clear, testable bets.
• Partner with Engineering, Design, and cross-functional teams to take complex, cross-cutting initiatives from idea to launch, ensuring quality, speed, and measurable outcomes.
• Shape product strategy by prioritizing what truly moves the needle for customers and the business, aligning teams around clear goals and decision frameworks.
• Define patterns, standards, and platform capabilities that are adopted across product teams to create a coherent, high-quality app experience.
• Combine user research, analytics, and market signals to build deep expertise in your domain and share learnings widely.

What You Can Expect

• You will view the app as an integrated platform, with a scope that spans transversal product surfaces and capabilities influencing how all teams build and how customers navigate and discover value.
• You’ll bring structure, creativity, and strong product judgment to turn loosely defined challenges into concrete progress.
• You’ll serve both external customers and internal cross-functional teams, aligning diverse stakeholders and securing adoption without direct authority.
• Details matter. You’ll go deep on interaction patterns, component states, and motion—partnering closely with our Design System to raise the bar across the experience.
• You’ll be curious about the full Qonto journey and share insights proactively to improve outcomes beyond your immediate scope.

About You

• Systems thinking expertise: You see products as integrated platforms, not isolated features. You can abstract transversal elements, map complex use cases, and turn theoretical frameworks into actionable product improvements
• Product & design sensibility: You have extreme attention to detail and passion for testing new apps. Background as a former designer or engineer strongly preferred over strategy roles - we need someone who has shipped and built features, not just theorized about them
• Customer obsession: You're innately curious about entire user journeys and understand why users come to Qonto, even outside your direct domain. You conduct user interviews and share feedback across teams
• Communication & stakeholder management: You excel at building partnerships and influencing without authority. You can align and secure adoption across teams with no direct hierarchy
• Technical product knowledge: You understand tech, product, and end-to-end feature delivery. Knowledge of design systems and component states, is key.

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Perks

• Offices in Paris, Berlin, Milan, Barcelona, and Belgrade
• Competitive salary package
• Meal vouchers
• Public transportation reimbursement (part or global)
• A great health insurance (depending on the country)
• Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities
• A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners
• Monthly team events

Our hiring process

• Interviews with your Talent Acquisition Manager and future managers
• A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

Find more information about our interview process on our careers website.

On average, our process lasts 20 working days and offers usually follow within 48 hours.

To learn more about us:

Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres

To know how your personal data will be processed during your application process or to request its deletion, please click here.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing