Senior Data Analyst - Product

Satispay; Lombardia; Hybrid; EUR 51,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Stock Option Plan

Professional development programs

Unlimited PTO

Hybrid working policy

Relocation assistance

Parental leave

Language courses

Job summary

Satispay is hiring a Senior Data Analyst - Product in Lombardia, Italy. You’ll own the domain data, turning user behaviour into actionable insights and shaping the experimentation roadmap.

You’ll partner with Product, Design, Engineering, and Operations to drive data-informed decisions and build self-service dashboards across teams. You’ll use SQL and Python, work with dbt/Hex/Looker, and apply AI-powered workflows to automate recurring analyses and reporting.

Qualifications

• 4+ years in product analytics, data analytics, or BI roles embedded in a consumer app, fintech, or payments environment.

Responsibilities

• Own the domain’s data: define and evolve KPI framework across activation, adoption, usage, retention, monetisation, risk and cost signals.
• Turn behaviour into insight by deep-diving user funnels and journeys to identify drop-offs and unmet needs.
• Drive experimentation with PMs and Designers to shape hypotheses, metrics, and test design.
• Support product decisions end to end: size opportunities, build business cases, measure post-launch impact.
• Build dashboards and self-service tools (Hex/Looker) for real-time visibility.
• Partner with Product, Design, Engineering, and Operations to translate data into actionable recommendations.
• Enhance analytics with AI-powered workflows for recurrent analyses and automation.

Skills

Product analytics

SQL

Python

A/B testing

Data visualization

AI tooling

Tools

dbt

Git

Hex

Databricks

Jupyter

Job description

Senior Data Analyst - Product

About us

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance.

That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one.

The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

What you'll be doing

Here's what that looks like in practice:

• Own the Domain’s Data - Define, maintain, and evolve the KPI framework for the domain across all pods (activation, adoption, usage, retention, monetisation, risk and cost signals), ensuring the team always has a reliable, shared view of how our products perform.

• Turn Behaviour into Insight - Run deep dives on user behaviour across funnels and product journeys to identify drop-offs, usage patterns, and unmet needs, then translate them into clear, prioritised recommendations for Product.

• Drive Experimentation - Partner with PMs and Designers to shape the experimentation roadmap by defining hypotheses, success and guardrail metrics, sample sizes, and test design, then run the readouts and make sure learnings feed back into the roadmap.

• Support Product Decisions End to End - Size opportunities, build business cases, and measure post-launch impact on new features and releases, closing the loop between what we ship and the outcomes it delivers.

• Build Monitoring & Self-Service Tools - Develop dashboards and reports (Hex, Looker, or similar) that give Product, Operations, and leadership real-time visibility on launches, performance, and anomalies, without needing to ask for a query.

• Partner with Key Stakeholders - Work daily with Product, Design, Engineering, and Operations to translate complex data into clear, actionable recommendations, up to the executive level.

• Enhance Analytics Through AI-Powered Workflows - Design and implement AI-assisted workflows to automate recurring analyses, anomaly detection, and reporting, and to speed up ad-hoc exploration.

Who we're looking for

This role needs someone who is a product-minded analyst with a strong analytical mindset, who thrives in a collaborative, fast-moving environment, is detail-oriented, and is ready to take full ownership of a domain’s data.

• Relevant Experience - 4+ years in product analytics, data analytics, or BI roles, ideally embedded in a product team within a consumer app, fintech, or payments environment, with hands-on experience in high-volume, high-frequency event data.

• Product Analytics Expertise - Solid command of funnel, cohort, retention, and segmentation analysis, and of consumer lifecycle metrics (Acquisition, Activation, Retention, Monetisation). Experience with Fintech-specific KPIs and sector dynamics is a strong plus.

• Experimentation - Proven experience designing and analysing A/B tests: hypothesis definition, power and sample size, guardrail metrics, statistical significance, and clear readouts to non-technical stakeholders.

• Technical Proficiency - Strong command of SQL and Python for analysis. Experience with dbt, Git, and notebook-based analytics (e.g. Hex, Databricks, Jupyter) is a plus.

• Data Visualisation - Experience with Hex, Looker, or similar tools to build clear, self-service dashboards and monitoring.

• AI Fluency - Comfortable using AI tools day-to-day for analytics, automation, ad-hoc analyses, and executive summaries. Basic to mid-level proficiency with Claude and experience interacting with agents programmatically via APIs is a strong plus.

• Analytical & Problem-Solving Skills - Comfortably with ambiguity, able to break down complex product questions into focused workstreams, taking end-to-end ownership of analytical projects from problem framing to recommendation.

• Stakeholder Management & Communication - Able to work independently with cross-functional teams and to translate technical findings into clear, actionable recommendations for senior stakeholders.

Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.

CareAbout: how we support your impact

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

• Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.
• Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.
• Growth and development: professional development programs, internal mobility, language courses with Preply.
• Flexibility: unlimited PTO, hybrid working policy*, flexible working hours.
• Family: enhanced parental leave, additional leave for child sickness.

*We embrace two days per week in-office (Tuesday and Thursday), with the option to request extra remote time.

Salary

€51.000- €58.000 gross per annum.

This range is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value.

Equal opportunity employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn more about us

Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here.

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