Senior Complex Programs Lead

Kyndryl Inc.; Piemonte; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Kyndryl Inc. is seeking a Complex Program Manager to lead large-scale, multi-workstream programs across projects, teams, and stakeholders.

You will turn strategic objectives into coordinated execution plans, manage interdependencies, and deliver outcomes across scope, schedule, cost, and risk. You will balance strategic oversight with hands-on program control, guiding project managers to ensure consistent delivery, governance, and alignment with customer expectations.

Qualifications

• Proven experience leading complex programs with multiple concurrent projects and interdependencies.
• Strong expertise in program governance, planning, risk management, and delivery controls.
• Demonstrated ability to manage program financials, including forecasts, budgets, and trade offs.
• Experience coordinating and influencing project managers and cross functional teams without direct authority.
• Ability to translate strategic objectives into executable program plans with clear outcomes and milestones.
• Experience using data, dashboards, and metrics to manage program performance and predict risks.
• Experience working within agile or hybrid delivery models.
• Familiarity with large scale IT or transformation programs.
• Experience managing external partners or vendors.
• Exposure to customer facing delivery environments.

Responsibilities

• Define the program vision, outcomes, success measures, and roadmap aligned to customer and business objectives
• Lead multiple interconnected projects, managing dependencies, sequencing, and tradeoffs across scope, schedule, and resources
• Establish and run program governance, including cadence, reporting, risk management, and decision escalation paths
• Provide direction and support to project managers, ensuring consistency in delivery approach, standards, and execution
• Manage program level financials including forecasting, tracking, and alignment to approved commitments
• Identify, assess, and mitigate cross project risks and issues before they impact outcomes
• Use data and program metrics to track progress, predict outcomes, and inform decisions
• Engage stakeholders at multiple levels to maintain alignment, transparency, and shared accountability
• Ensure program deliverables meet agreed quality, compliance, and customer expectations

Skills

Program governance

Risk management

Forecasting & budgeting

Stakeholder management

Strategy to execution

Dashboards & metrics

Agile/hybrid delivery

Vendor management

Customer-facing delivery

Education

PgMP/PMP/PRINCE2

Job description

Kyndryl Inc. is seeking a Complex Program Manager to lead large-scale, multi-workstream programs across projects, teams, and stakeholders.

You will turn strategic objectives into coordinated execution plans, manage interdependencies, and deliver outcomes across scope, schedule, cost, and risk. You will balance strategic oversight with hands-on program control, guiding project managers to ensure consistent delivery, governance, and alignment with customer expectations.