Senior Business Development Manager - Grocery & Retail

Deliveroo PLC; Roma; On-site; EUR 25,000 - 48,000; Full time

Job summary

Deliveroo PLC is seeking a Senior Business Development Manager to lead expansion in Rome, Italy. You will forge premium grocery and retail partnerships and guide new merchants onto the platform with a hands-on onboarding approach.

The role focuses on building relationships with key partners, driving growth, and delivering a world-class onboarding experience while aligning with Deliveroo's strategic objectives in the Italian market.

Qualifications

• Sales-focused experience targeting new business with a hunter mindset.
• Proven ability to navigate commercial discussions and structure partnerships.
• Excellent communication with premium partners in person, by phone, and email.

Responsibilities

• Strategic Prospecting: map and close new grocery, retail and mid-market stores as local expert.
• Consultative Selling: engage restaurant owners through visits, calls and social channels to demonstrate value.
• Onboarding Support: guide partners through joining process for a smooth transition onto the platform.
• Relationship Building: attend restaurant events to stay connected with the local culinary community.
• Market Expertise: apply industry knowledge to show how Deliveroo products solve real-world challenges.

Skills

Sales experience

Negotiation

Strong communication

Tenacity

Industry knowledge

Job description

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Senior Business Development Manager

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Senior Business Development Manager to join our Rome team.

In this role, you’ll help us build new relationships with Rome’s most premium and regarded grocery and retail store, acting as a founding member of our regional growth efforts.

What You’ll Be Doing

You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants.

Here’s what your day-to-day might look like:

• Strategic Prospecting: Map, prospect, pitch, and close new grocery, retail and mid market store acting as an area expert who knows the local food scene and upcoming trends inside out.
• Consultative Selling: Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining.
• Onboarding Support: Guide partners through the joining process, ensuring they have the best possible experience as they transition onto the platform.
• Relationship Building: Attend restaurant and food meet-ups to stay connected with the local culinary community and identify new opportunities.
• Market Expertise: Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Sales Experience: Significant experience in targeting new business with a “hunter” mindset and a drive to close deals.
• Negotiation Skills: A proven ability to navigate commercial discussions and structure successful partnerships.
• Strong Communication: Confidence dealing with premium partners face-to-face, over the phone, and via email.
• Tenacity: A resilient and motivated approach to working in a fast-moving, entrepreneurial environment.
• Industry Knowledge: A strong understanding of the restaurant industry is a significant plus.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Compensation

• National Collective Agreement (CBA): CCNL Commercio e Terziario
• Classification Level: Livello 3

The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €48,000 gross per year, of which the base salary range is €25,200 – €30,000. The successful candidate’s starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

This position is not eligible for consideration for an equity/RSU grant.

To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

This position is not eligible for consideration for an equity/RSU grant.

Pay Range:

€35.000—€48.000 EUR

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!