SAP Basis Consultant: Customer Engagement Lead

Hcltech; Modena; In loco; EUR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Hcltech is seeking an experienced pbSAP Consultant (Basis Administrator) to join our SAP CoE. The role focuses on SAP Basis architecture, upgrades, and cloud-enabled SAP landscapes across multiple customers, with no single customer confinement and exposure to varied SAP environments.

The position demands hands-on experience with S/4HANA, HANA DB, and SAP upgrade/migration, plus familiarity with Ariba/Salesforce integrations.

Competenze

• 5+ years of SAP Basis experience.
• 2+ years of cloud knowledge (AWS/Azure/GCP).
• Hands-on with S/4HANA and HANA DB.
• Experience in SAP Upgrade/Migration (OS/DB) is mandatory.
• Experience integrating SaaS products (Ariba, Salesforce) with SAP landscape is a plus.
• Hands-on with hyperscalers (AWS/Azure/GCP).

Mansioni

• Technical Architecture, Landscape issues guidance to end customers.
• Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services.
• Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES.
• Orchestrates service/project delivery according to scope, budget, milestones.
• Supports de-escalations of critical customer situations.
• Collaborates with MIM, SAP EC Services, Product Support for critical issues.
• Contributes to release and maintenance activities.
• Supports customers on technical requirements throughout their lifecycle.
• Executes problem management and continuous improvement.
• Interacts with SAP stakeholders to ensure customer success.
• Reviews account status to determine appropriate team transitions.
• Facilitates mandatory trainings and knowledge transfer for onboarding.

Conoscenze

SAP Basis expertise

Cloud knowledge

S/4HANA and HANA DB

Upgrade/Migration (OS/DB)

SaaS integration with SAP

Hyperscaler experience

Descrizione del lavoro

Hcltech is seeking an experienced pbSAP Consultant (Basis Administrator) to join our SAP CoE. The role focuses on SAP Basis architecture, upgrades, and cloud-enabled SAP landscapes across multiple customers, with no single customer confinement and exposure to varied SAP environments.

The position demands hands-on experience with S/4HANA, HANA DB, and SAP upgrade/migration, plus familiarity with Ariba/Salesforce integrations.