Sales Support Specialist

The Timberland Company; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A globally recognized fashion retailer based in Milan is seeking a Sales Support Specialist. The role involves supporting franchise partners and analyzing sales performance. Candidates should have a bachelor's degree in business or fashion management and be fluent in English. This position offers a unique opportunity to grow within the retail industry while being part of an inclusive team culture.

Servizi

On-site gym

50% discount card on all VF brands

Complimentary hot drinks

Competenze

• Bachelor’s degree in Business, Fashion Management, or related field.
• Strong analytical and organizational skills.
• Excellent communication and relationship-building abilities.
• Proficiency in Excel and PowerPoint.
• Fluent in English; Spanish is a plus.
• Experience in retail, wholesale, or franchise operations.

Mansioni

• Assist in managing relationships with franchise partners.
• Support seasonal planning, product allocation, and order management.
• Monitor franchise store performance and provide actionable insights.
• Coordinate with marketing and visual merchandising teams.
• Help execute training programs for franchisees.
• Track KPIs like inventory turnover and revenue targets.

Conoscenze

Analytical skills

Organizational skills

Communication

Relationship-building

Proficiency in Excel

Proficiency in PowerPoint

Fluent in English

Retail experience

Franchise business knowledge

Proactive mindset

Formazione

Bachelor’s degree in Business or Fashion Management

Strumenti

CRM systems

Descrizione del lavoro

Overview

Timberland EMEA is looking for an exceptional Sales Support Specialist to join our Sales team based in Milan, Italy. As a Sales Support Specialist for Franchise accounts, you’ll support the Franchise Manager in driving commercial success across a network of franchise partners. You’ll help ensure brand consistency, optimize product assortments, and support sales growth through collaborative planning and execution.

Responsibilities

• Assist in managing relationships with franchise partners across designated regions (Italy, Iberia, Greece)
• Support seasonal planning, product allocation, and order management
• Monitor franchise store performance and provide actionable insights
• Coordinate with marketing and visual merchandising teams to ensure brand alignment
• Help execute training programs and operational standards for franchisees
• Track KPIs such as sell-through, inventory turnover, and revenue targets
• Prepare reports and presentations for internal and external stakeholders
• Support new store openings and expansion initiatives

Qualifications

• Bachelor’s degree in Business, Fashion Management, or related field
• Strong analytical and organizational skills
• Excellent communication and relationship-building abilities
• Proficiency in Excel, PowerPoint, and CRM systems
• Passion for fashion, retail, and brand development
• Fluent in English – Spanish is a plus
• Experience in retail, wholesale, or franchise operations
• Understanding of franchise business models and retail dynamics
• Ability to work cross-functionally in a fast-paced environment
• A proactive mindset and eagerness to grow into a senior KAM role

What’s In It For You

• A supportive feedback-based culture where respect and integrity guide us in what we do
• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
• Be part of an iconic lifestyle brand in a multi-brand, multi-country organization
• On-site gym offering health and well-being initiatives
• A discount card with 50% on all VF brands
• Break out areas offering complimentary hot drinks

Free to Be, Inclusion & Diversity

As a purpose-led, performance-driven company, VF strives to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. VF is an equal opportunity and affirmative action employer committed to supporting disadvantaged groups while providing equal opportunities for both VF associates and applicants alike.

If you like what you have read and want to join our team, we would like to hear from you!

R-20250924-0016

Seniority level

• Associate

Employment type

• Full-time

Job function

• Marketing Services and Retail Apparel and Fashion