Sales & Service Administrator

Busch Vacuum Solutions; Paderno Dugnano; In loco; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

A leading vacuum solutions company in Paderno Dugnano seeks a Sales & Service Administrator to support sales and after-sales operations. Candidates should have at least 2 years of experience in Sales Administration, proficiency in SAP and CRM systems, and strong organizational and communication skills in both Italian and English. This role offers a temporary contract with benefits including a meal ticket.

Servizi

Meal Ticket

Competenze

• At least 2 years’ experience in Sales or Service Administration.
• Excellent organizational and communication abilities.
• Ability to manage priorities in dynamic environments.

Mansioni

• Prepare and manage quotations and customer orders.
• Support Sales Team in handling offers and customer requests.
• Assist in the preparation of Service Agreements.
• Maintain proactive communication with customers.

Conoscenze

Proficiency in SAP

CRM systems (C4C, Salesforce)

Strong skills in Microsoft Office

Organizational abilities

Communication abilities in Italian and English

Formazione

Degree or High School Diploma

Strumenti

SAP

CRM (C4C, Salesforce)

Microsoft Excel

Microsoft PowerPoint

Descrizione del lavoro

Join to apply for the Sales & Service Administrator role at Busch Vacuum Solutions.

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than 20 sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards. Our vision is to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.

Apply now and make our success story yours too!

Overview

The Sales & Service Administrator supports both sales and after‑sales operations for vacuum components, systems, and service solutions within the Semiconductor and/or Industrial segments. The role ensures efficient coordination between customers, the Sales Team, the Service Team, and internal departments such as Finance and Technical Marketing, managing the full process from quotation to invoicing. This position contributes to smooth execution, customer satisfaction, and overall business performance.

Key Responsibilities

• Prepare and manage quotations and customer orders for components, systems, and services using SAP and CRM (C4C).
• Support the Sales Team in handling offers, tenders, and customer requests, ensuring accuracy and timely follow‑up.
• Support the Service Manager and Service Team in planning, scheduling, and tracking preventive and corrective maintenance activities.
• Assist in the preparation, monitoring, and renewal of Service Agreements, ensuring alignment with customer needs and contract terms.
• Prepare post‑service documentation (reports, delivery notes, invoicing data) and support Finance for billing and reporting.
• Maintain proactive communication with customers regarding orders, interventions, and spare part requests.
• Collaborate with Technical Marketing, Finance, and Supply Chain to ensure consistency between offers, execution, and documentation.
• Contribute to monthly sales and service performance reports (orders, backlog, KPIs).
• Ensure accurate administrative management and documentation archiving across all customer‑related processes.

Requirements

• Degree or High School Diploma with at least 2 years’ experience in Sales or Service Administration.
• Proficiency in SAP and CRM systems (C4C, Salesforce).
• Strong skills in Microsoft Office, especially Excel and PowerPoint.
• Excellent organizational and communication abilities in Italian and English.
• Accuracy, teamwork, and ability to manage priorities in dynamic environments.
• Knowledge of technical or industrial service operations is a plus.

Offer

• Temporary contract (12 months)
• Meal Ticket

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.