Sales Operations Specialist (Maternity Leave Replacement)

Launchmetrics; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global technology firm in Milan is seeking a Sales Operations Specialist for a temporary full-time role. Responsible for improving sales processes and systems, the ideal candidate will have strong analytical skills, Salesforce expertise, and excellent time-management abilities. This position supports the company's mission of delivering commercial excellence and ensuring effective sales organization operations.

Servizi

Learning and development allowance

Flexible work arrangements

Benefits package tailored to each location

Competenze

• Ability to deliver a high level of accuracy.
• Experience in cost-benefit analysis.
• Strong critical thinking and problem-solving skills.

Mansioni

• Improve sales processes and systems across the business.
• Analyze the sales pipeline in the CRM system.
• Run training sessions for internal and external stakeholders.

Conoscenze

Detail-oriented

Cost-benefit analysis

Salesforce

Excel

Analytical thinking

Time management

Interpersonal skills

Descrizione del lavoro

ABOUT THE ROLE

Reporting to the VP RevOps, the Sales Operations Specialist will play a key role on the Sales Ops team and be responsible for improving sales processes and systems across the business. This role is a full-time temporary maternity leave cover position for about 6 months. Ideal start date by December 1, 2025.

What you’ll do:

• Develop, improve, automate and implement sales processes and performance improvement initiatives.
• Act as the subject matter expert on the sales process internally.
• Maintain and analyze the sales pipeline in our CRM system (i.e. sales activity, forecasting, etc.).
• Assist in creating detailed business analysis, outlining problems, opportunities and solutions for the business.
• Run training sessions for both internal and external stakeholders on new technologies or strategies.
• Deliver commercial excellence in the sales organization through working closely with the sales team and key stakeholders to influence and drive business operations and decisions.
• Manage sales and commercial analytics to capture key performance indicators for the sales team to track and measure success.
• Generate reports and dashboards on pipeline overview, performance, leads and campaign ROI to support decision making process.
• Work with the Head of Sales Operations to put in place the right cadences, reporting and processes to hit internal goals.
• Develop and execute initiatives designed to optimize sales team efficiency and productivity.

OBJECTIVES

• Time to lead response
• Training Sessions
• Account Reorganization

ABOUT YOU

• Detail-oriented and capable of delivering a high level of accuracy
• Experience in cost-benefit analysis
• Advanced knowledge in Salesforce
• Expert in Excel
• Ability to perform within a fast-paced, multi-priority setting
• Strong critical thinker, analytical, with complex problem-solving and forecasting skills
• Highly motivated “do-er” with a strong sense of collaboration, ownership, urgency and drive
• Excellent time-management skills with an ability to effectively prioritize tasks
• Excellent interpersonal skills along with strong verbal and written communication skills

Extra Credit :

• Prior experience in sales or business development
• Knowledge in the fashion, luxury or beauty industry
• Experience in implementing processes and tools

We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you’re excited about this opportunity but don’t meet every single requirement listed, we would love to hear from you and encourage you to submit an application!

ABOUT THE SALES OPERATIONSTEAM

We are a new and growing global team obsessed with analytics and numbers. We are vital contributors to the business operations. We enable the sales organization to ensure they run effectively and efficiently by providing strategic insights, processes and technologies. Our mission is to deliver commercial excellence in the sales organization to ensure the business and sales organization succeed.

OUR RECRUITMENT PROCESS

• Intro Call
• Meet & Greet
• Skills Assessment
• Culture Fit Interview
• Leadership Interview

WHY YOU’LL LOVE LAUNCHMETRICS

We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers, and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks.

OUR COMMITMENT

Launchmetrics is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.