Sales & Marketing Manager (m/f)

A-ROSA Hotels Saló; Salò; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A prestigious hotel resort located in Salò, Italy, is seeking a Human Resource Manager / Quality Manager to enhance guest experiences through dedicated service and operational excellence. The role demands a minimum of two years of experience in a similar role at a high-level hotel and fluency in Italian and English, with German as a plus. The successful candidate will enjoy a full-time contract, including various benefits such as food and beverage discounts and career growth opportunities within an international team.

Servizi

Staff house in the center of Saló

Canteen and breaks

Food & Beverage discounts

Family & Friends discounts

Strategic location near Salò amenities

Career opportunities in an international group

Competenze

• Minimum 2 years work experience preferably at a high-level Hotel in the same role.
• Confidence in Italian and English is mandatory.
• Experience with quality management is crucial.

Mansioni

• Achieve S&M goals defined with General Manager.
• Implement strategies to improve market penetration and sales productivity.
• Review market analysis to define client needs, occupancy potential, etc.

Conoscenze

Quality management skills

Attention to details

Problem solving

Punctuality

Proactivity

Flexibility

Team working skills

Fluency in Italian

Fluency in English

German language skills

Formazione

Master degree preferably

Descrizione del lavoro

Overview

At A-ROSA resorts, our guests enjoy exceptional and unforgettable experiences right on their doorstep. Whether seeking excitement, relaxation, or simply a stylish retreat, we offer a blend of luxury, adventure, and a high feel-good factor. Our team is key to this success. As passionate hosts and team players, our employees shape the unique A-ROSA atmosphere, where dedication, innovation, and a warm welcome create the perfect environment for our guests to feel at home. Now, A-ROSA is bringing its innovative philosophy to Italy, with a new prestigious 5-star resort on the western shores of Lake Garda. This exceptional location, nestled between olive groves and overlooking crystal-clear waters, embodies the Mediterranean lifestyle. We are seeking a Human Resource Manager / Quality Manager (m/f/d) to bring the essence of our A-ROSA experience to life in this stunning setting.

Responsibilities

• The S&M Manager is in charge of:
• Achieves S&M goals defined in coordination with General Manager and Company S&M Team
• Implements strategies to improve market penetration and sales productivity
• Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the Hotel Business Plan
• Improves call productivity monitoring and tracking results and analyses sales statistics to formulate profitability
• Reviews market analysis to define client needs, occupancy potential, desired rates, etc
• Negotiates with clients to achieve maximum profit while satisfying client needs
• Meets the budgeted S&M results and profit margins by soliciting, evaluating, selling and confirming business
• Plans for and implements strategies to maintain and increase the volume of business through S&M promotion, potential markets needing coverage, advertising and special projects
• Monitors the S&M Department’s budget, taking corrective actions for any deviation
• Maintains accurate S&M statistics and account records and provides feedback to General Manager on changing market conditions and trends in competition
• Support all the marketing area activities

Requirements

• Quality management skills are needed
• Minimum 2 years work experience preferably at a high-level Hotel in the same role
• Italian and English confidence are mandatory. German language skills are a plus
• Great attention to details, problem solving, punctuality, proactivity, flexibility and team working skills
• Master degree preferably

Benefits

• Full time fix term contract according to C.C.N.L. Settore Turismo
• Staff house in the middle of the center of Saló
• Canteen and breaks
• Food&Beverage discounts
• Family&Friends discounts in the Resort
• Strategic position (just 1 km distance from the Resort to Salò beaches, ferries pier, historic center and promenade)
• Career opportunities in a successful and international group