Sales & Marketing Cloud Analyst — UX-Driven Process Optimizer

Oliver James; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A multinational consulting company in Milan seeks a candidate to act as a liaison between the ICT department and Sales & Marketing. Responsibilities include gathering requirements, managing project planning, and optimizing business processes. The role requires a degree in a scientific discipline, 3+ years in a similar position, and knowledge of Salesforce. Fluency in Italian and good English skills are essential.

Competenze

• Minimum of 3 years experience in a similar role in a multinational or consulting environment.
• Experience in the energy sector is considered a plus.
• Excellent command of Italian and good knowledge of English.

Mansioni

• Collect and analyze user requirements from various business areas.
• Coordinate the analysis of Change Requests.
• Manage planning of enhancements and projects in the Sales & Marketing domain.
• Supervise AMS related to Sales & Marketing applications.
• Identify continuous improvement opportunities.

Conoscenze

Interpersonal skills

Problem-solving abilities

Attention to detail

User Experience (UX) knowledge

User Interface (UI) knowledge

Formazione

Degree in a scientific or related discipline

Strumenti

Salesforce (Sales Cloud, Service Cloud, Marketing Cloud)

Descrizione del lavoro

A multinational consulting company in Milan seeks a candidate to act as a liaison between the ICT department and Sales & Marketing. Responsibilities include gathering requirements, managing project planning, and optimizing business processes. The role requires a degree in a scientific discipline, 3+ years in a similar position, and knowledge of Salesforce. Fluency in Italian and good English skills are essential.