Sales Manager - Rinascente Milano

Dolce & Gabbana; Milano; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading luxury fashion brand in Milan is seeking a Sales Manager to act as a Brand ambassador. The candidate will collaborate with store management, enhance client experiences, and drive sales through superior service. The role requires a minimum of 5 years in luxury retail, fluency in Italian and English, and expertise in CRM and stock management. This position offers the chance to influence store operations and mentor sales staff.

Competenze

• Minimum 5 years of relevant experience in luxury retail.
• Knowledge of Client Ceremony implementation to increase business.
• Visual and Merchandising techniques are required.
• Understanding of stock management methods and techniques.
• Familiarity with CRM methods and procedures.

Mansioni

• Collaborate with store management to meet sales budgets.
• Coordinate Front of House (FoH) and Back of House (BoH) activities.
• Serve as a role model for sales staff and brand ambassador.
• Drive sales through excellent service and product knowledge.
• Support staff in achieving targets and enhance performance.
• Provide feedback on sales processes and product displays.

Conoscenze

Fluency in Italian

Fluency in English

Sales skills

Customer service

Descrizione del lavoro

We are currently looking for aSales Manager to join our team at Rinascente (Milano). As a Sales Manager, you will be the Brand ambassador and you will make sure to provide an excellent service to every customers.

Key responsibilities

• Collaborate with store management to meet sales budgets and enhance client experiences.
• Coordinate Front of House (FoH) and Back of House (BoH) activities.
• Serve as a role model for sales staff and brand ambassador.
• If a Key Holder, prioritize client service, meet sales targets, and manage operations.
• Drive sales through excellent service and product knowledge.
• Execute tasks set by management efficiently.
• Support staff in achieving targets and enhance performance.
• Analyze KPIs and develop strategies for improvement.
• Assist with CRM activities and monitor sales trends.
• Provide feedback on sales processes and product displays.
• Coach staff on sales skills and brand knowledge.
• Oversee stock and cash operations as needed.

Requirements

• Fluency in Italian and English. Other languages are considered a plus
• Minimum 5years of relevant experience in luxury retail
• Knowledge of Client Ceremony and its implementation to increase the business
• Visual and Merchandising technique
• Stock management methods and techniques
• CRM methods and procedure

Location: Milano, Italia.