Sales Executive

Hilton Worldwide, Inc.; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A global hospitality company is seeking a Sales Executive to analyze market trends and generate business for the Hilton Milan Hotel. Responsibilities include developing customer accounts, negotiating rates with corporate clients, and implementing marketing strategies. Successful candidates will demonstrate strong communication skills and a proven sales track record. This role is vital to maintaining the high standards of guest experience the company is known for, combining strong sales abilities with customer service excellence. Located in Milan, this position requires flexibility and a passion for the hospitality industry.

Competenze

• Positive attitude and good communication skills required.
• Experience in a sales role with a strong record of closing deals.
• Flexibility and ability to work under pressure necessary.

Mansioni

• Analyse local market trends to identify new business leads.
• Develop customer accounts and increase market share.
• Negotiate rates/packages with corporate clients.
• Implement creative local marketing channels.
• Prepare contracts in accordance with business conditions.
• Cooperate with other departments to enhance guest experience.

Conoscenze

Positive attitude and good communication skills

Commitment to delivering high level of customer service

Flexibility to respond to a range of different work situations

Ability to work under pressure and under own initiative

Experience in a sales role with a proven track record to close a sale

Descrizione del lavoro

Job Description

Sales Executive (HOT0CA11)

Job Number

HOT0CA11

Work Locations

Hilton Milan Hotel
Via Luigi Galvani 12 Milan 20124

A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.

What will I be doing?

As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify new business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner

What are we looking for?

A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!