Sales Assistant Roma Due Macelli

PIQUADRO S.p.A.; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading luxury retail company in Rome is seeking a Sales Associate to enhance customer service experiences and maximize store sales. The ideal candidate will be fluent in both English and Chinese, possess strong customer service skills, and have experience in retail or the service industry. This full-time role requires dynamic communication abilities and offers the chance to thrive in a fast-paced environment.

Competenze

• Fluent in English and Chinese (written & spoken).
• Experience in retail or service industry is preferred.
• Strong customer service and interpersonal skills.

Mansioni

• Maximize store sales and develop client relationships.
• Provide product information and assist customers.
• Manage promotional allowances and pricing discrepancies.
• Maintain store cleanliness and support operations.

Conoscenze

Fluency in English

Fluency in Chinese

Customer service skills

Problem solving

Numeracy

Organizational skills

Dynamic and creative

Descrizione del lavoro

Direct message the job poster from PIQUADRO S.p.A.

Reports to: Sales Manager

Type of Contract: Tempo det. - FLUENT IN CHINESE

To provide consistent and exceptional standard of customer service in the store.

The Role:

• To maximize sales for the store;
• To develop enduring relationships with clients;
• To provide product, promotion, and pricing information by clarifying customer request;
• To approach customers and offer them advice and support on product to persuade them to buy;
• To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;
• To understand and be able to advise customers on smart professional dress and appearance;
• To resolve order and inventory problems by investigating data and history;
• To handle returns of merchandise;
• To maintain a clean and orderly environment in the store at the highest standard;
• To support the team on the general operations of the “Piquadro” store;
• To arrange merchandise on shelves according to popularity and other criteria;
• To operate cash registers and close daily revenues;
• To maintain customer database by inputting customer profile and updates;
• To go the “extra mile” to meet targets.

The Candidate:

• Fluency in English and Chinese (written & spoken);
• Retail or service industry experience;
• Great customer service and people skills;
• Ability to communicate and inspire customers & store colleagues;
• Good standard of numeracy and problem solving;
• Ability to work towards goals;
• Strong organizational skills;
• Dynamic and creative.

Seniority level

Associate

Employment type

Full-time

Job function

Retail Apparel and Fashion