Sales Advisor - Full-Time - Milano Spiega

Apm Monaco; Milano; In loco; EUR 25.000 - 38.000; Tempo pieno

Descrizione del lavoro

APM Monaco in Milano Spiaga is seeking a full-time Sales Advisor to welcome customers, advise on collections and build trusted relationships, delivering a unique luxury shopping experience.

You will contribute to achieving boutique targets, demonstrate product knowledge, and follow up with clients after purchases to foster loyalty. The role also covers handling inquiries, maintaining boutique presentation, stock checks, and complying with POS procedures.

Competenze

• Experience in luxury or fashion retail is a real plus.
• You love APM Monaco and its brand storytelling.
• Strong customer service mindset and communication skills.
• Willingness to learn and adapt in a boutique setting.

Mansioni

• Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
• Actively contribute to achieving the boutique's sales targets
• Demonstrate strong knowledge of APM products to showcase the brand's story and unique character to customers
• Build customer loyalty by providing personalised after-sales follow-up
• Ensure an impeccable level of customer service at every interaction
• Handle customer enquiries and initial complaints professionally
• Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
• Support visual merchandising in line with brand guidelines
• Assist with stock management and inventory
• Follow payment and POS procedures

Conoscenze

Sales experience

Customer service

Interpersonal skills

Organised

Luxury retail knowledge

Descrizione del lavoro

We are looking for a full-time Sales Advisor to support our team in Milano Spiaga!

Sales

• Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
• Actively contribute to achieving the boutique's sales targets
• Demonstrate strong knowledge of APM products to showcase the brand's story and unique character to customers
• Build customer loyalty by providing personalised after-sales follow-up

Customer Service

• Ensure an impeccable level of customer service at every interaction
• Handle customer enquiries and initial complaints professionally

Operations & Visual Merchandising

• Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
• Support visual merchandising in line with brand guidelines
• Assist with stock management and inventory
• Follow payment and POS procedures

Profile

• You love APM Monaco!
• You are passionate about sales
• You have a strong sense of customer service and excellent interpersonal skills
• Previous boutique experience (luxury or fashion retail) is a real plus
• You are organised, dynamic and eager to learn
• You are adaptable and able to demonstrate flexibility when needed.