Rooms Division Leader — Guest Experience & Ops

Hilton Worldwide, Inc.; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading global hospitality company seeks a Rooms Division Manager in Milan to oversee operations maintaining high guest satisfaction. The ideal candidate should have experience in Rooms Management or Front Office Management, excellent leadership qualities, and the ability to work under pressure. You will be responsible for managing team performance, ensuring training and development, and adhering to policies. This role promises an engaging environment in a well-established hospitality brand.

Competenze

• Experience in Rooms Management/Front Office Management in a hotel or retail sector.
• Strong leadership skills to manage and motivate the team.
• Excellent organisational and planning skills.

Mansioni

• Oversee all Rooms Division operations to deliver excellent Guest and Member experience.
• Set departmental targets and objectives, work schedules, budgets, and policies.
• Monitor team appearance, standards, and performance with a focus on training.

Conoscenze

Leadership

Organisational skills

Ability to work under pressure

Flexibility

Formazione

Degree in related field

Strumenti

Property Management Systems

Descrizione del lavoro

A leading global hospitality company seeks a Rooms Division Manager in Milan to oversee operations maintaining high guest satisfaction. The ideal candidate should have experience in Rooms Management or Front Office Management, excellent leadership qualities, and the ability to work under pressure. You will be responsible for managing team performance, ensuring training and development, and adhering to policies. This role promises an engaging environment in a well-established hospitality brand.