Retail Supply Planner

HERMES; Milano; In loco; EUR 38.000 - 55.000; Tempo pieno

Descrizione del lavoro

Une maison de luxe à Milan recherche un Retail Supply Planner pour optimiser la disponibilité des produits en magasin. Le candidat idéal doit avoir un Master en Gestion des Affaires et 4-6 ans d'expérience en approvisionnement ou logistique. Des compétences en communication et en leadership sont essentielles. Le poste nécessite de travailler en étroite collaboration avec diverses équipes pour garantir un approvisionnement efficace et une excellente qualité de service. L'entreprise valorise la diversité et soutient l'égalité des sexes.

Competenze

• 4-6 ans d'expérience en approvisionnement retail, allocation de produits ou logistique.
• Compétences en communication et capacité à travailler avec des parties prenantes diverses.
• Capacité à gérer des délais serrés et des priorités changeantes.

Mansioni

• Définir et mettre en œuvre la stratégie de réapprovisionnement.
• Surveiller les cycles de vie des produits.
• Gérer les commandes de produits permanents.
• Soutenir la transition vers un modèle de Pull.

Conoscenze

Communication

Gestion du temps

Analyse

Leadership

Service client

Formazione

Master en Gestion des Affaires

Descrizione del lavoro

Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable. L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.

Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses: since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material.

Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Hermès creates, sells and manufactures beautiful, useful and durable objects.

The company brings together more than 20.000 employees in 50 countries; the Italian branch is located in Milan and provides the local support and management to the 10 Stores present in the country.

Hermes Italie was born in 1987 with the first store in Milan, 21 via Sant'Andrea. Since then the branch was opened and the continuous growth lead to the current retail presence in the country: 10 stores, including 2 seasonal openings and 2 flagship stores, located in Milan and Rome.

GENERAL ROLE

The Retail Supply Planner contributes to the performance of the stores and the quality of service to our clients by ensuring a coherent assortment and the right level of stock in the stores of our region. He/She will be responsible for the replenishment strategy between the Local Distribution Center (LDC) and the stores, optimizing stock levels through reorders and stock rebalancing. The objective is to ensure the right product is available at the right time to support sales.

The Retail Supply Planner will be part of the Retail Merchandising team of Italy and will report to the Demand & Supply Planning Manager. He/She will work closely with the Retail Merchandising team, Operations, store stock managers, and logistics teams.

The network includes:

• 11 stores in Italy: Milan, Rome, Rome Jewelry, Florence, Venice, Turin, Padova, Bologne, Naples, Porto Cervo, Capri
• 1 store in Greece: Athens

The position is based in the head office in Milan.

MAIN RESPONSIBILITIES

1. Define and implement the replenishment strategy
   • Define the replenishment process per Métier and per store in collaboration with operations and in-store stock teams;
   • Set the optimal stock levels per SKU (min-max) to avoid stockouts and overstocking;
   • Coordinate daily with stakeholders to provide visibility on deliveries and stock status;
   • Share regular updates with the Demand & Supply Planning Manager and Retail Merchandising team, suggesting corrective actions (e.g., rebalancing, reorders).
2. Monitor product life cycles
   • Liaise with Customer Service to ensure timely merchandise reception;
   • Manage calendars for product launches, store openings, and events;
   • Coordinate phase-out campaigns and destocking with Retail Merchandising and store teams.
3. Manage permanent product orders
   • Define min-max levels for Permanent Stocked Items (PSI) with the Retail Merchandising team;
   • Analyze performance and sales forecasts to adjust stock levels;
   • Support the buying process for Carried Over items (Porcelaine, Belts, Fashion Jewelry).
4. Support the transition from Push to Pull model
   • Act as the main contact for the European project team during the LDC implementation;
   • Translate market needs into new processes;
   • Collect feedback from stores and ensure their needs are addressed;
   • Participate in group projects (e.g., Cockpit, SAP Retail) and contribute to performance analysis with supply insights.

PROFILE

• Master's degree in Business Management; specialization in Supply Chain or Logistics is a plus;
• 4-6 years of experience in retail supply, product allocation, or logistics;
• Strong communication and leadership skills; ability to work with diverse stakeholders;
• Analytical, structured, and detail-oriented;
• Capable of managing tight deadlines and shifting priorities;
• Service-oriented and action-focused;
• Fluent in Italian and English; French is a strong advantage.

HERMS ENGAGES... (key requirements)

• Excellent interpersonal and communication skills, with a customer service orientation;
• Team player mentality to build meaningful relationships and ability to work autonomously;
• Availability, flexibility and dynamism to function in a high-pace environment;
• Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.

In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!