Retail Assistant Manager: Lead Sales & Community

jcrew; Napoli; In loco; EUR 22.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discount on branded product: up to 60%

401(k) plan with company matching

Medical and Prescription coverage

PTO including paid holidays

Entertainment, travel, fitness, and DT

Bonus programs

Descrizione del lavoro

J.Crew Group in Napoli, Italy is seeking an Assistant Manager to help drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and partner with leadership to ensure smooth operations and community engagement.

You will support recruitment, training and development, oversee store operations and systems, and lead initiatives to exceed sales goals while delivering top-tier customer service. Candidates should embrace teamwork and flexibility.

Competenze

• 1-2 years of retail management experience with similar scope.
• Passion for brand, customers, and teams.
• Ability to stay up to date with fashion trends.

Mansioni

• Support Store Director and ASM to impact business results and profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training, and development when needed.
• Collaborate to create a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Lead fit sessions to boost product knowledge and customer connections.
• Engage community and build loyalty through events.
• Step into various roles on the sales floor as needed.

Conoscenze

Retail management

Customer service

Team leadership

Scheduling flexibility

Descrizione del lavoro

J.Crew Group in Napoli, Italy is seeking an Assistant Manager to help drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and partner with leadership to ensure smooth operations and community engagement.

You will support recruitment, training and development, oversee store operations and systems, and lead initiatives to exceed sales goals while delivering top-tier customer service. Candidates should embrace teamwork and flexibility.