Restaurant Operations & Events Lead — Guest Experience

Tuya Restaurants; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading dining destination in central Milan is seeking a Restaurant Operation & Events Manager to oversee daily operations and coordinate private events. The ideal candidate has a background in hospitality, possesses strong communication skills, and is fluent in both Italian and English. They will cultivate guest relationships, ensure smooth service, and support team dynamics to create memorable experiences. The role offers a competitive salary and opportunities for growth within the organization.

Servizi

Events commission

13th & 14th Salary bonus

Company canteen

Flexible working hours

Competenze

• Experience in hospitality, ideally in events or restaurant operations.
• Strong communication skills and a friendly, confident presence.
• Organized, proactive, and comfortable managing multiple tasks.
• Flexible schedule including evenings or weekends depending on events.
• A positive attitude and passion for creating memorable experiences.

Mansioni

• Be a welcoming presence for guests and VIP clients.
• Support daily FOH operations and ensure smooth service flow.
• Lead, motivate, and support the service team when needed.
• Coordinate requests and communication with clients for private events.
• Build strong relationships with guests and returning clients.

Conoscenze

Hospitality experience

Strong communication skills

Organizational skills

Fluent in Italian

Fluent in English

Descrizione del lavoro

A leading dining destination in central Milan is seeking a Restaurant Operation & Events Manager to oversee daily operations and coordinate private events. The ideal candidate has a background in hospitality, possesses strong communication skills, and is fluent in both Italian and English. They will cultivate guest relationships, ensure smooth service, and support team dynamics to create memorable experiences. The role offers a competitive salary and opportunities for growth within the organization.