Resort Manager

Hapimag; Oggiogno; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury hotel chain is seeking a dedicated Host for its resort on Lake Maggiore, starting in January 2026. The role involves managing the resort operations, leading a team of 20 staff, and ensuring high standards of customer service. Candidates should have hotel management training, significant experience in the hospitality industry, and be fluent in English and Italian. Competitive salary and year-round employment with various perks are offered including staff accommodation and discounts at resorts.

Servizi

Competitive salary

Staff accommodation may be provided

Vacation at a Hapimag resort

Discounts at Hapimag resorts

Competenze

• At least 5 years in the hotel or restaurant industry.
• Minimum 2 years of management experience.
• Excellent English and Italian skills.

Mansioni

• Manage the resort and achieve budget targets.
• Lead and develop a team of approximately 20 employees.
• Ensure compliance with standards and improve workflows.
• Provide impeccable customer service.
• Serve as point of contact for authorities.

Conoscenze

Management skills

Customer service

English communication

Italian communication

Knowledge of hotel management systems

Formazione

Hotel management training or equivalent

Strumenti

Hotel property management systems

Descrizione del lavoro

The Hapimag Resort Cannero is idyllically situated on Lake Maggiore and

features 134 apartments.

We create a truly memorable holiday experience that exceeds our guests' expectations and leaves them delighted.

We are looking for a new Host for our Hapimag Resorts starting in January 2026.

What you can expect

• Responsible for managing the resort, including budget preparation and target achievement
• Leading and developing approximately 20 employees
• Ensuring compliance with standards and continuous improvement of workflows, as well as creating employee schedules
• Providing impeccable customer service
• Serving as the point of contact for authorities

What you bring to the table

• Completed hotel management training (or equivalent qualification)
• At least 5 years of professional experience in the hotel or restaurant industry, including 2 years of management experience in a comparable position
• Excellent written and spoken English and Italian skills (German is an advantage)
• Knowledge of common software, internet, and hotel property management systems

What we offer

• An interesting and multifaceted challenge in an international company.
• A high degree of autonomy
• A competitive salary plus annual performance targets
• Year-round employment
• Staff accommodation may be provided
• Enjoy two weeks of vacation without penalty points at a Hapimag resort of your choice
• Benefit from attractive special rates for stays at all Hapimag-owned resorts worldwide
• 30% discount on F&B in all Hapimag Resorts

About Hapimag

As pioneers of the sharing economy, we are a team of over 1,800 people and approximately 120,000 members. Our common goal : a high-quality and sustainable vacation experience. Together, we use 56 different vacation resorts in popular destinations across Europe – by the sea, in the mountains, or in cities. Why? Because we want to vacation in a relaxed and responsible way.

No matter which location you choose, no two resorts are the same. Since our founding, our local teams have been able to decide how they want to run their resort. Are you ready to help shape it?