Resort Guest Experience Specialist

Jet2.com Limited; Veneto; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading UK tour operator is seeking a Resort Customer Helper to deliver exceptional customer service in Italy. Responsibilities include supporting customers during their travels and working with internal teams to ensure a smooth holiday experience. Applicants should be flexible, have a right to work documents for Italy, and be comfortable using digital systems. This role offers an excellent salary and potential for career growth.

Servizi

Excellent Salary

Fully paid training and IT equipment

Career growth opportunities

Weekly time off

Monthly rosters shared in advance

Competenze

• Must have the right to work documents for Italy.
• Must be a driver with access to a motorised vehicle with insurance.
• Flexibility to work various shifts including weekends.

Mansioni

• Provide award-winning customer service through hotel visits and virtual interactions.
• Support customers during disruptions and emergencies.
• Assist Airport team on busy flight days for smooth operations.

Conoscenze

Customer service experience

Solution-oriented

Friendly and positive demeanor

Comfortable using digital systems

Descrizione del lavoro

A leading UK tour operator is seeking a Resort Customer Helper to deliver exceptional customer service in Italy. Responsibilities include supporting customers during their travels and working with internal teams to ensure a smooth holiday experience. Applicants should be flexible, have a right to work documents for Italy, and be comfortable using digital systems. This role offers an excellent salary and potential for career growth.