Resort Guest Experience Specialist

Jet2.com; Palermo; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading tour operator in Italy seeks a Resort Representative to create memorable holiday experiences. Responsibilities include providing excellent customer service, assisting during emergencies, and collaborating with the Airport team. Applicants must have the right to work in Italy and access to a vehicle. The role offers comprehensive benefits including fully paid training, monthly meetings, and exclusive discounts.

Servizi

Excellent Salary

Fully paid training

Career growth opportunities

27 days holiday entitlement

Exclusive discounts on services

Competenze

• Right to work documents for Italy are mandatory.
• Driver's license and access to a motorized vehicle with appropriate insurance required.
• Flexibility in hours including early starts, late finishes, and weekend work.

Mansioni

• Provide award-winning customer service during hotel visits.
• Support customers during disruptions and emergencies.
• Assist Airport team on busy flight days.

Conoscenze

Customer service orientation

Digital system proficiency

Friendly and positive demeanor

Descrizione del lavoro

A leading tour operator in Italy seeks a Resort Representative to create memorable holiday experiences. Responsibilities include providing excellent customer service, assisting during emergencies, and collaborating with the Airport team. Applicants must have the right to work in Italy and access to a vehicle. The role offers comprehensive benefits including fully paid training, monthly meetings, and exclusive discounts.