Resort Experience Specialist — VIP Guest Service

Jet2.com Limited; Palermo; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading holiday company is seeking a Resort Representative in Sicily, Italy. The role involves providing exceptional customer service, supporting guests during their stay, and collaborating closely with partners. The ideal candidate will have local knowledge and a passion for helping customers create unforgettable holiday experiences. A driver's license and the right to work in Italy are required.

Servizi

Excellent Salary

Fully paid training

Career growth opportunities

27 days holiday entitlement

Exclusive discounts on flights and hotels

Competenze

• Must have the right to work documents for Italy.
• Driver with access to a motorised vehicle and appropriate insurance.
• Solution oriented, confident, and comfortable with digital systems.

Mansioni

• Provide award-winning customer service during hotel visits.
• Support customers during disruptions and emergencies.
• Assist Airport team on busy flight days.

Conoscenze

Customer service experience

Friendly & positive attitude

Confidence in digital systems

Descrizione del lavoro

A leading holiday company is seeking a Resort Representative in Sicily, Italy. The role involves providing exceptional customer service, supporting guests during their stay, and collaborating closely with partners. The ideal candidate will have local knowledge and a passion for helping customers create unforgettable holiday experiences. A driver's license and the right to work in Italy are required.