Remote Weekend Bilingual Virtual Assistant (Italian/English)

Xenia; Asti; Remoto; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A leading rental business is seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support on weekends. This remote position involves handling guest messages, assisting with check-ins, and ensuring smooth operations. Candidates should possess experience in the hospitality sector and strong digital tool familiarity. Excellent communication and time management skills are also essential in providing professional support.

Competenze

• Experience in customer support or hospitality sector is essential.
• Ability to manage messages via PMS and WhatsApp.
• Strong familiarity with digital tools and online platforms.

Mansioni

• Manage guest messages via PMS and WhatsApp.
• Assist guests during check-in and check-out processes.
• Respond promptly and professionally to guest inquiries.
• Follow established procedures and communication templates.
• Ensure a smooth and positive guest experience.

Conoscenze

Customer Support

Fluency in Italian and English

Excellent communication skills

Time management skills

Familiarity with digital tools

Ability to work independently

Descrizione del lavoro

A leading rental business is seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support on weekends. This remote position involves handling guest messages, assisting with check-ins, and ensuring smooth operations. Candidates should possess experience in the hospitality sector and strong digital tool familiarity. Excellent communication and time management skills are also essential in providing professional support.