Remote Trip Consultant

Live the Dash Travel; Napoli; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading travel agency is seeking a proactive Remote Trip Consultant to join their team. In this role, you will work closely with clients to plan, coordinate, and book personalized trips tailored to their preferences. The position offers flexibility and benefits such as remote work, travel discounts, and training opportunities for career growth within the industry.

Servizi

Fully remote position

Access to travel industry discounts

Supportive team environment

Ongoing training and mentorship

Opportunities for career growth

Competenze

• Prior experience in customer service, sales, or travel is beneficial but not required.
• Passion for travel and helping clients create memorable experiences.

Mansioni

• Connect with clients to understand their travel needs and preferences.
• Research destinations and create customized travel itineraries.
• Coordinate and finalize bookings for various travel services.
• Provide assistance throughout the travel process.
• Recommend upgrades and add-ons to enhance client experiences.
• Stay informed on travel trends and supplier promotions.
• Maintain accurate client files and booking records.
• Foster long-term client relationships.

Conoscenze

Excellent communication and interpersonal skills

Strong organizational skills and attention to detail

Ability to work independently in a remote environment

Tech-savvy

Bilingual skills

Descrizione del lavoro

Overview

We are seeking a proactive and detail-oriented Remote Trip Consultant to join our remote travel team. In this role, you will work closely with clients to plan, coordinate, and book personalized trips tailored to their preferences and budgets. If you love travel, enjoy problem-solving, and want the flexibility of working from anywhere, this is an excellent opportunity to build a rewarding career.

Key Responsibilities

• Client Communication: Connect with clients via phone, email, and virtual meetings to understand their travel needs and preferences.
• Trip Planning: Research destinations, accommodations, transportation, and activities to create customized travel itineraries.
• Booking Management: Coordinate and finalize bookings for flights, hotels, tours, transfers, and travel insurance using various platforms.
• Customer Support: Provide assistance throughout the travel process, including managing itinerary changes and resolving issues.
• Upselling: Recommend upgrades, add-ons, and travel insurance to enhance the client’s travel experience.
• Industry Awareness: Stay informed on travel trends, regulations, and supplier promotions to provide clients with current options.
• Recordkeeping: Maintain accurate client files, booking records, and payment details.
• Relationship Building: Foster long-term client relationships to encourage repeat business and referrals.

Qualifications

• Prior experience in customer service, sales, or travel is beneficial but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Tech-savvy and quick to learn booking platforms and tools.
• Passion for travel and helping clients create memorable experiences.
• Bilingual skills are a plus but not mandatory.

Benefits

• Fully remote position with flexible scheduling.
• Access to travel industry discounts and exclusive offers.
• Supportive team environment with ongoing training and mentorship.
• Opportunities for career growth within the travel industry.