Remote Tech Support Specialist - Entry Level, Training

Remotely; Italia; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading online support platform is seeking enthusiastic individuals for the Technical Support Specialist role. This entry-level position requires no degree or prior experience, as comprehensive training will be provided. You will support users by responding to inquiries and troubleshooting issues. The role offers competitive pay, a flexible work-from-home schedule, and opportunities for growth within the company.

Servizi

Competitive hourly pay ($15-$18/hr)

Flexible work-from-home schedule

Comprehensive training program

Opportunities for growth

Supportive team environment

Competenze

• No degree required.
• No prior experience needed.
• Reliable internet connection and a quiet workspace.

Mansioni

• Respond to technical inquiries via chat, email, and phone.
• Diagnose and troubleshoot software and hardware issues.
• Provide step-by-step guidance to users.
• Maintain a high level of customer satisfaction.
• Collaborate with team members to improve support processes.

Conoscenze

Strong technical aptitude

Problem-solving abilities

Excellent written communication

Excellent verbal communication

Ability to work independently

Ability to work in a team

Descrizione del lavoro

A leading online support platform is seeking enthusiastic individuals for the Technical Support Specialist role. This entry-level position requires no degree or prior experience, as comprehensive training will be provided. You will support users by responding to inquiries and troubleshooting issues. The role offers competitive pay, a flexible work-from-home schedule, and opportunities for growth within the company.