Remote Solutions Engineer — SDK & Customer Advisor

Beefree; Genova; Remoto; EUR 36.000 - 42.000; Tempo pieno

Descrizione del lavoro

A leading software company based in Italy is seeking a Solutions Engineer to empower clients with cutting-edge services. The role involves engaging with customers, providing technical consultancy, and solving complex issues. Ideal candidates have 2-3 years in a technical role, strong communication skills in English, and proficiency in web technologies. This is a fully remote position with a strong emphasis on team collaboration and professional growth.

Servizi

Choice of equipment (PC or Mac)

Fully remote flexibility

At least three weeks vacation yearly

Annual team retreats

Opportunities for professional development

Internet stipend (€30/month)

Comprehensive health benefits

Supplementary pension plan

Competenze

• 2-3 years of experience in a technical role.
• Ability to articulate complex concepts to diverse audiences.
• Experience in providing technical support and resolving issues.

Mansioni

• Engage with customers in a technical consultancy role.
• Document technical considerations and contribute to internal knowledge.
• Build relationships with technical stakeholders and act as a customer advocate.

Conoscenze

Technical consultancy

Technical support

HTML/CSS/JS proficiency

API and SDK knowledge

Customer relationship building

Problem-solving

Communication skills (English)

Descrizione del lavoro

A leading software company based in Italy is seeking a Solutions Engineer to empower clients with cutting-edge services. The role involves engaging with customers, providing technical consultancy, and solving complex issues. Ideal candidates have 2-3 years in a technical role, strong communication skills in English, and proficiency in web technologies. This is a fully remote position with a strong emphasis on team collaboration and professional growth.