Remote Solutions Engineer — SDK & Customer Advisor

Beefree; Belluno; Remoto; EUR 36.000 - 42.000; Tempo pieno

Descrizione del lavoro

A creative technology company is seeking a Solutions Engineer to support its expanding customer base. This remote role involves engaging with customers in a technical consultancy capacity, solving challenges with cutting-edge technology. Ideal candidates have 2-3 years of experience in technical roles, excellent communication skills, and proficiency in web technologies. If you're eager to influence digital communications, apply now to join a diverse team committed to innovation.

Servizi

Choice of equipment including laptop and accessories

Fully remote work flexibility

Three weeks vacation yearly

Yearly retreats

Professional development opportunities

Internet stipend of €30/month

Comprehensive health benefits

Supplementary pension plan with company match

Competenze

• 2-3 years of experience in a technical role such as solutions engineer or technical consultant.
• Ability to articulate complex concepts to both technical and non-technical audiences.
• Proficiency in web technologies like HTML / CSS / JS, API, and SDK.
• Experience in providing technical support and resolving issues efficiently.
• C1–C2 level English proficiency.

Mansioni

• Engage with customers in a technical consultancy role throughout the customer lifecycle.
• Showcase understanding of the product's ability to support customer workflows.
• Solve technical issues and document technical considerations.
• Act as a trusted advisor to build relationships with stakeholders.
• Curate product feedback based on customer interactions.

Conoscenze

Technical consultancy skills

Understanding of web technologies (HTML / CSS / JS)

Technical support capabilities

Strong relationship-building skills

Ability to articulate complex concepts

Email builder experience

Strumenti

API

SDK

Descrizione del lavoro

A creative technology company is seeking a Solutions Engineer to support its expanding customer base. This remote role involves engaging with customers in a technical consultancy capacity, solving challenges with cutting-edge technology. Ideal candidates have 2-3 years of experience in technical roles, excellent communication skills, and proficiency in web technologies. If you're eager to influence digital communications, apply now to join a diverse team committed to innovation.