Remote Junior Service Admin & Customer Support

SCIEX; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading life sciences company located in Italy is seeking a Junior Service Admin Coordinator to act as a primary contact for customers' service needs. The role requires collaboration with Field Service Engineers and involves responsibilities such as processing quotes and managing customer complaints. Candidates should possess a High School diploma and C1 level language skills in both English and Italian. This position offers the flexibility of remote work arrangements.

Servizi

Comprehensive health care program

Paid time off

Flexible remote working arrangements

Competenze

• High School diploma or apprenticeship is required.
• C1 Level Language Skills in English and Italian preferred.
• Willingness to develop in a multicultural environment.

Mansioni

• Coordinate service needs for customers.
• Act as intermediary between customers and service engineers.
• Apply company policies to quote processing and invoicing.

Conoscenze

Interpersonal skills

Language skills (C1 in English + Italian)

Order administration

Formazione

High School diploma (A level) or equivalent

Strumenti

CRM System - Salesforce

Oracle

Descrizione del lavoro

A leading life sciences company located in Italy is seeking a Junior Service Admin Coordinator to act as a primary contact for customers' service needs. The role requires collaboration with Field Service Engineers and involves responsibilities such as processing quotes and managing customer complaints. Candidates should possess a High School diploma and C1 level language skills in both English and Italian. This position offers the flexibility of remote work arrangements.