Remote Italian Support Agent – Relocation Covered

Velenosi&Meredith; Pescara; Remoto; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global tech support company is seeking Italian-speaking Customer Support Advisors to work remotely from Portugal, with support for relocation. The role involves assisting customers via various channels, handling post-sales queries, and achieving sales goals. Ideal candidates will have strong communication skills, previous experience preferred, and be willing to work rotational shifts. A competitive salary, bonus, and meal card are included in the offer.

Servizi

Relocation package (flight + accommodation)

Competitive salary

Bonus up to 225 / month

Meal card of 7.23 / day

Transport allowance

Health insurance from Day 1

Paid training and career development

Competenze

• Previous customer service or sales experience preferred.
• Willing to work on rotational shifts, Mon–Sat (08:00–19:00).

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics: deliveries, refunds, and warranties.
• Promote tech products and achieve sales goals.
• Ensure exceptional service quality and customer satisfaction.

Conoscenze

Native Italian

English (B2+)

Strong communication skills

Problem-solving skills

Customer-focused

Descrizione del lavoro

A global tech support company is seeking Italian-speaking Customer Support Advisors to work remotely from Portugal, with support for relocation. The role involves assisting customers via various channels, handling post-sales queries, and achieving sales goals. Ideal candidates will have strong communication skills, previous experience preferred, and be willing to work rotational shifts. A competitive salary, bonus, and meal card are included in the offer.