Remote Italian-Speaking Customer Support Pro

Dila Recruitment; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Specialist to communicate with customers and maintain high satisfaction levels. You'll track cases and work toward targets in a remote setting. The ideal candidate is fluent in Italian, has strong communication skills, and thrives in a fast-paced team environment. The role offers competitive salary, relocation support, and professional growth opportunities.

Servizi

Relocation support including flight and accommodation

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Free online Greek language courses

Professional growth opportunities

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they close efficiently.
• Maintain high customer satisfaction, representing a major brand.
• Provide strong relationships with all partners and show empathy.
• Work towards reaching targets set by the client.

Conoscenze

Fluency in Italian

Communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Ability to multitask

Team player in a fast-paced environment

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Specialist to communicate with customers and maintain high satisfaction levels. You'll track cases and work toward targets in a remote setting. The ideal candidate is fluent in Italian, has strong communication skills, and thrives in a fast-paced team environment. The role offers competitive salary, relocation support, and professional growth opportunities.