Remote Italian-Speaking Customer Expert (Greece)

Dila Recruitment; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A customer service recruitment firm is seeking a Customer Expert to provide remote support to customers. This role involves communicating through various channels and ensuring customer satisfaction while meeting internal targets. The ideal candidate must be fluent in Italian and speak English at a B2 level, with strong soft skills. The position offers competitive monthly salary, relocation support to Greece, and various benefits and training opportunities.

Servizi

Health care benefits

Monthly performance bonus

Free online Greek language courses

Professional growth opportunities

Mansioni

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction and represent a major brand.
• Provide and maintain strong professional relationships with partners.
• Work towards reaching targets set out by the client.

Conoscenze

Fluency in Italian

Very good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Descrizione del lavoro

A customer service recruitment firm is seeking a Customer Expert to provide remote support to customers. This role involves communicating through various channels and ensuring customer satisfaction while meeting internal targets. The ideal candidate must be fluent in Italian and speak English at a B2 level, with strong soft skills. The position offers competitive monthly salary, relocation support to Greece, and various benefits and training opportunities.