Remote Italian-speaking Customer Care Specialist in Portugal

Cross Border Talents; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service company is seeking an Italian-speaking Customer Care Advisor to provide exceptional support for customers. This remote position involves assisting customers via e-mail and phone, requiring fluency in both Italian and English. The ideal candidate will possess excellent communication skills and a problem-solving mindset. The company offers competitive compensation, relocation assistance, and unique benefits such as surfing lessons.

Servizi

€1,000 to €2,000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation option

Free surfing lessons

Portuguese lessons

Comprehensive training and ongoing learning opportunities

Competenze

• Fluent in Italian and English.
• Proven customer service or sales experience.
• Strong communication and problem-solving skills.
• Ability to adapt in a fast-paced environment.

Mansioni

• Address customer inquiries via e-mail and phone.
• Resolve issues efficiently and maintain customer satisfaction.
• Support Italian-speaking customers with their needs.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability to multitask

Basic Computer Skills

Descrizione del lavoro

A customer service company is seeking an Italian-speaking Customer Care Advisor to provide exceptional support for customers. This remote position involves assisting customers via e-mail and phone, requiring fluency in both Italian and English. The ideal candidate will possess excellent communication skills and a problem-solving mindset. The company offers competitive compensation, relocation assistance, and unique benefits such as surfing lessons.