Remote Italian-speaking Customer Care Specialist in Portugal

Cross Border Talents; Bologna; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A customer service company is seeking an Italian-speaking Customer Care Advisor. This remote role involves ensuring a positive customer experience for Italian-speaking clients. Key qualifications include fluency in Italian and English, strong communication skills, and problem-solving abilities. Enjoy competitive pay, career growth opportunities, and unique benefits such as accommodation assistance.

Servizi

€1.000 to €2.000 signing bonus

Relocation assistance (flight reimbursement)

Option for accommodation included

Free surfing lessons

Portuguese lessons

Comprehensive training and ongoing learning opportunities

Competenze

• Italian C2 level required.
• English B2 level required.
• Comfortable multitasking in a dynamic and fast-paced environment.

Mansioni

• Address customer inquiries and resolve issues via email and phone calls.
• Ensure a seamless experience for Italian-speaking customers.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

A customer service company is seeking an Italian-speaking Customer Care Advisor. This remote role involves ensuring a positive customer experience for Italian-speaking clients. Key qualifications include fluency in Italian and English, strong communication skills, and problem-solving abilities. Enjoy competitive pay, career growth opportunities, and unique benefits such as accommodation assistance.