Remote Italian-English Tech Support Specialist

Cbtalents; Cagliari; In loco; EUR 24.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Remote work

Relocation support

Descrizione del lavoro

cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a tech customer service project based in Portugal. This remote position requires fluency in Italian and English and offers relocation support for eligible candidates.

Responsibilities include providing technical customer service, troubleshooting issues, documenting cases, and clearly explaining solutions to customers. Candidates must be based in Portugal or willing to relocate; EU passport holders welcome.

Competenze

• Fluent in Italian and English with excellent written and verbal communication.
• Experience in technical customer support is preferred.
• Ability to explain technical solutions clearly to users.

Mansioni

• Provide technical customer service and support.
• Identify, troubleshoot, and resolve customer issues efficiently.
• Handle inquiries and complaints with professionalism and empathy.
• Document cases accurately and ensure follow-up until resolution.
• Explain technical solutions clearly to customers.

Conoscenze

Italian

English

Tech-savvy

Customer service

Descrizione del lavoro

cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a tech customer service project based in Portugal. This remote position requires fluency in Italian and English and offers relocation support for eligible candidates.

Responsibilities include providing technical customer service, troubleshooting issues, documenting cases, and clearly explaining solutions to customers. Candidates must be based in Portugal or willing to relocate; EU passport holders welcome.