Remote Funding Support Chat Specialist

Secure Capital Solutions; Italia; Remoto; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading funding company in Italy is seeking a Remote Digital Live Chat Agent. You will be the first point of contact for clients seeking funding guidance, assisting them with questions and ensuring a smooth experience. Ideal candidates have strong writing skills, are customer-focused, and can manage multiple chats. The role offers a flexible work schedule, growth opportunities, and competitive pay based on performance.

Servizi

Flexible Work Schedule

Growth Opportunities

Competitive Pay + Bonuses

Supportive Work Environment

Competenze

• Excellent written communication skills.
• Ability to handle various chat platforms or CRM tools.
• Willingness to learn new technologies.

Mansioni

• Assist clients with questions regarding funding solutions.
• Provide support with document submission guidance.
• Log each interaction for a consistent experience.
• Ensure each client feels respected and valued.
• Collaborate with team members to resolve issues.

Conoscenze

Strong command of grammar and spelling

Customer-first communication style

Fast and accurate typing

Comfort with basic technology

Ability to manage multiple chat conversations

Descrizione del lavoro

A leading funding company in Italy is seeking a Remote Digital Live Chat Agent. You will be the first point of contact for clients seeking funding guidance, assisting them with questions and ensuring a smooth experience. Ideal candidates have strong writing skills, are customer-focused, and can manage multiple chats. The role offers a flexible work schedule, growth opportunities, and competitive pay based on performance.