Remote Diagnostics Service Technician

Bosch Italia; Palermo; Remoto; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading automotive technology company is seeking a Remote Diagnostics Service Technician in Palermo, Italy. The role involves providing technical support for vehicle repair issues and performing remote diagnostics. Candidates should have a background in vehicle technology and experience in customer service. Proficiency in Italian and good English is required, along with a willingness to travel.

Competenze

• Completed university studies in vehicle technology or comparable course of study.
• Experience in direct customer contact, such as car repair hotline support.
• Ability to work organized and structured while adapting to flexible tasks.
• Very good command of spoken and written Italian and good English.

Mansioni

• Provide technical support for vehicle repair and diagnostic problems.
• Perform remote diagnostic procedures, parameterizations, and calibrations.
• Contribute to the continuous optimization of services.

Conoscenze

Knowledge in vehicle diagnostics

IT systems handling expertise

Strong communication skills

Problem-solving abilities

Formazione

Bachelor's or Master's in vehicle technology

Descrizione del lavoro

Company Description

Let's turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch-teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond 'business'. We're independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid : we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Job Description

Are you passionate about vehicle diagnostics and vehicle technology? Then we are looking for you.

As a Remote Diagnostics Service Technician, you will be responsible for providing technical support in the event of vehicle repair and diagnostic problems in vehicle workshops.

You will work closely with our national and international customers, for whom problem solving is one of your main tasks.

You will use different tools to perform remote diagnostic procedures, parameterizations and calibrations.

You will work in an international team and actively contribute to the continuous optimization of our services.

Qualifications

• Training : completed university studies (bachelor / master / diploma) in the field of vehicle technology or a comparable course of study, or training as a master or state-certified technician
• Experience and expertise : Knowledge in the field of vehicle diagnostics, expertise in handling IT systems, experience in direct customer contact (e.g. car repair hotline support)
• Personality and way of working : You are a team player and distinguish yourself through your communicative nature; You work in an organized and structured manner, act independently, persevere and are able to adapt to flexible tasks
• Languages : very good Italian spoken and written, good English spoken and written
• Additional information : Willingness to travel required

Additional Information

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class.