Remote Customer Support Specialist — Delight & Upsell

Remotely; Italia; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading remote support company is seeking Customer Support Representatives to assist their customers with exceptional service. You will track customer concerns, work cross-functionally, and ensure satisfaction while finding opportunities to upsell products. A strong command of the English language and adaptability are essential. The position offers a base salary of $6/hour with commission potential and operates within US timezone shifts.

Competenze

• Advanced command of English is required for this role.
• Ability to establish rapport with customers.

Mansioni

• Track customer concerns and identify trends.
• Work cross-functionally to remove customer obstacles.
• Ensure every customer has an extraordinary experience.

Conoscenze

Calm Under Pressure

Excellent Verbal and Written English Communication

Multitasking

Adaptable to Change

Experience with Zendesk or Hubspot

Descrizione del lavoro

A leading remote support company is seeking Customer Support Representatives to assist their customers with exceptional service. You will track customer concerns, work cross-functionally, and ensure satisfaction while finding opportunities to upsell products. A strong command of the English language and adaptability are essential. The position offers a base salary of $6/hour with commission potential and operates within US timezone shifts.