Remote Customer Support & Orders Specialist

Altro; Remoto; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading life sciences company in Bari, Italy, is seeking a dedicated professional for an order administration role. You'll collaborate with Field Service Engineers and manage customer interactions while utilizing CRM systems like Salesforce and Oracle. Essential qualifications include a high school diploma, C1 language proficiency in English and Italian, and strong interpersonal skills. The position allows for remote work arrangements, promoting a flexible and supportive work environment.

Servizi

Comprehensive health care programs

Paid time off

Flexible work arrangements

Competenze

• C1 Level Language Skills (English + Italian).
• Willingness to develop in a multicultural environment.
• Experience in order administration in a service environment preferred.

Mansioni

• Collaborate with Field Service Engineers as an intermediary.
• Apply company policies to quote processing and invoicing.
• Manage and resolve customer complaints effectively.

Conoscenze

Customer service orientation

Interpersonal skills

Problem-solving

Formazione

High School diploma (A level), apprenticeship or equivalent

Strumenti

Salesforce

Oracle

Descrizione del lavoro

A leading life sciences company in Bari, Italy, is seeking a dedicated professional for an order administration role. You'll collaborate with Field Service Engineers and manage customer interactions while utilizing CRM systems like Salesforce and Oracle. Essential qualifications include a high school diploma, C1 language proficiency in English and Italian, and strong interpersonal skills. The position allows for remote work arrangements, promoting a flexible and supportive work environment.