Remote Customer Success Manager: Own Accounts & Growth

Remotely; Italia; Remoto; EUR 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

A global UGC production company is seeking a Customer Success Manager to own client relationships and drive retention. This remote role requires 2-4 years of account management experience, strong communication skills, and the ability to manage multiple priorities effectively. The position offers a salary range of $25,000–$30,000 annually, along with performance bonuses and opportunities for career advancement.

Competenze

• 2–4 years experience in Account Management or Customer Success.
• Agency experience in creative or influencer marketing is a big advantage.
• Excellent at managing multiple accounts and priorities.

Mansioni

• Manage and grow a portfolio of client accounts.
• Lead onboarding and performance review calls.
• Drive retention by delivering exceptional client experience.

Conoscenze

Account Management

Client Relationship Management

Strong Communication

Solution-oriented Mindset

Fluency in English

Strumenti

Monday.com

Slack

Google Suite

CRM tools (HubSpot/Pipedrive)

Loom

Notion

Descrizione del lavoro

A global UGC production company is seeking a Customer Success Manager to own client relationships and drive retention. This remote role requires 2-4 years of account management experience, strong communication skills, and the ability to manage multiple priorities effectively. The position offers a salary range of $25,000–$30,000 annually, along with performance bonuses and opportunities for career advancement.