Remote Client Experience & Journey Coordinator

Effortless travel solutions ETS

Francenigo

Remote

EUR 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Fully remote work environment
Access to industry tools and training
Professional development opportunities
Travel-related benefits and perks

Job summary

Effortless travel solutions ETS is seeking a Client Journey Coordinator to support clients through the travel planning process in a fully remote role. You will provide information, coordination and personalized service to ensure smooth and memorable experiences.

The position emphasizes helping clients before, during, and after travel, with strong communication and the use of booking and client management systems. Training and tools are provided to support professional development and success.

Qualifications

  • Ability to understand travel preferences and goals.
  • Provide destination information and tailored recommendations.
  • Coordinate and organize travel itineraries.
  • Assist clients before, during, and after travel with a focus on service.

Responsibilities

  • Communicate with clients to understand travel preferences and goals.
  • Provide accurate destination information and tailored recommendations.
  • Coordinate and organize travel itineraries.
  • Assist clients before, during, and after travel as needed.
  • Utilize booking and client management systems (training provided).
  • Maintain timely and professional communication.

Skills

Communication skills
Customer service
Travel coordination
Attention to detail

Tools

Booking systems
CRM

Job description

Effortless travel solutions ETS is seeking a Client Journey Coordinator to support clients through the travel planning process in a fully remote role. You will provide information, coordination and personalized service to ensure smooth and memorable experiences.

The position emphasizes helping clients before, during, and after travel, with strong communication and the use of booking and client management systems. Training and tools are provided to support professional development and success.

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