Regional Operations Manager - Western & Southern Europe

G Adventures; Castel del Piano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A prominent adventure travel company in Tuscany is seeking an experienced Operations Manager to lead their regional team. The ideal candidate will have over 5 years in the travel industry, excellent leadership and organizational skills, and fluency in English. The role involves managing tour logistics, enhancing operational processes, and ensuring traveler satisfaction. Competitive salary, comprehensive benefits, and a supportive culture are offered, along with opportunities for growth and remote work flexibility.

Servizi

Competitive salary

Comprehensive benefits package

Birthday day off

Vacation time

Learning opportunities

Remote work flexibility

Competenze

• Minimum of 5 years’ experience in the regional travel industry.
• Strong understanding of European travel markets and regional geography.
• Proven leadership experience, including managing and training operational staff.

Mansioni

• Lead and develop the regional Operations team to achieve organizational goals.
• Oversee end-to-end tour logistics, ensuring traveler safety and satisfaction.
• Manage vendor and supplier performance, ensuring compliance with quality standards.

Conoscenze

Leadership

Organizational skills

Fluent in English

Knowledge of European travel markets

Formazione

Bachelor's degree

Strumenti

Excel

Google Sheets

Descrizione del lavoro

Employer Industry: Adventure Travel

Why consider this job opportunity:

• Competitive salary commensurate with the role
• Comprehensive benefits package, including enhanced parental leave
• Birthday day off and vacation time to recharge
• Opportunities for learning and professional growth within the organization
• Remote work flexibility with the ability to work independently from a home office
• A supportive and inclusive company culture that values diversity and authenticity

What to Expect (Job Responsibilities):

• Lead and develop the regional Operations team to achieve organizational goals and foster company culture
• Oversee end-to-end tour logistics, ensuring traveler safety and satisfaction
• Manage vendor and supplier performance, ensuring compliance with quality standards
• Identify and implement operational process improvements to enhance efficiency
• Prepare detailed operational reports and forecasts to support senior leadership decision-making

What is Required (Qualifications):

• Minimum of 5 years’ experience in the regional travel industry
• Strong understanding of European travel markets and regional geography
• Proven leadership experience, including managing and training operational staff
• Excellent organizational skills with strong attention to detail
• Fluent in English, with additional European languages (French, Spanish, Italian) as a strong plus

How to Stand Out (Preferred Qualifications):

• Hands‑on experience managing multi‑day tours
• Previous tour leading experience
• Crisis and incident management experience
• Proficient in Excel/Google Sheets and reporting skills
• Bachelor's degree

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