Receptionist Part-time (f / m / d)

Meininger Hotels; Venezia; In loco; EUR 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

MEININGER Hotels in Venezia is looking for a Receptionist to provide outstanding hospitality experiences. This role includes managing guest check-ins and check-outs, assisting with local inquiries, and performing various administrative tasks. We offer an attractive salary, extra vacation days, and growth opportunities in an inclusive environment.

Servizi

Extra vacation days (up to 5)

2 days paid for humanitarian activities

Language courses

Employee events and team activities

Access to psychologists for employees and families

Gift vouchers for special occasions

Competenze

• At least one year of experience in hospitality.
• Fluent in English (B2) and Italian.
• Knowledge of front office systems (ASSD, Fidelio, SIHOT).

Mansioni

• Manage check-ins and check-outs ensuring best guest experience.
• Respond to inquiries and provide advice on local attractions.
• Handle operational tasks like invoicing and quality checks.

Conoscenze

Hospitality

Communication

Customer Service

Administration

Teamwork

Flexibility

Strumenti

Front Office Systems

Descrizione del lavoro

Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Venezia Mestre for a Receptionist (f/m/d) position.

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests.
• You are in charge of welcome and departure processes from A to Z, managing check-ins and check-outs to ensure the best experience and optimize hotel occupancy.
• You respond to guests' inquiries via personal contact and phone, providing advice on local attractions, activities, and additional services.
• You handle operational and administrative tasks such as invoicing, hour registration, online reputation management, and quality checks.
• You work in a team and are willing to take on occasional tasks in the F&B area (breakfast, dinner, bar).
• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day, evening, and night shifts.

YOUR PROFILE

• You have initial experience and are passionate about hospitality (at least one year).
• You have good knowledge of front office systems (ASSD, Fidelio, SIHOT).
• You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing various tasks.
• You are a people person, enjoy helping others, and creating unforgettable experiences for our guests.
• You are a team player, ready to assist colleagues and tackle challenges together.
• You can work in shifts and are available on weekends and at night.
• You are fluent in English (B2) and Italian.

WHAT MEININGER OFFERS

• Attractive salary (collective agreement plus overpayment depending on experience and qualifications).
• Extra vacation days (up to 5) per year with MEININGER, including company jubilees.
• 2 days paid for humanitarian activities.
• Language courses via Mondly.
• Staff Nights Program & discounts for friends and family.
• Employee events and team activities: M-Days, Christmas party, team building events.
• Growth and development opportunities within an expanding international organization.
• Open Up: Access 1:1 sessions with certified psychologists for employees and their families.
• Gift Vouchers for special occasions such as birthdays, anniversaries, and milestones.

APPLICATION

Please send us your CV and get ready for your MEININGER adventure!

We promote a diverse and inclusive workplace, welcoming candidates from various backgrounds, cultures, and experiences.

STEP IN & EXPLORE our hotel:

Please note that if you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying. Applications should be submitted via the 'Apply now' button.