Receptionist (m/f/d)

Hotel Post Gries; Bolzano; Ibrido; EUR 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free parking

MySanitour Plus health fund

Descrizione del lavoro

Hotel Post Gries in Bolzano is seeking a friendly and reliable receptionist (m/f/d) for full-time work starting immediately or by agreement. You will greet guests, manage check-in/out and handle reservations with professionalism.

Requirements include fluent German, Italian and English; prior reception experience is desirable; good PC skills and ASA software knowledge are a plus, with on-the-job training provided.

Competenze

• Previous reception experience is desirable.
• Fluent in German, Italian and English.
• Friendly, well-groomed and service-oriented.
• Strong organisational skills and independence.
• Proficient with PCs and ASA hotel software; training provided.

Mansioni

• Welcome guests and assist both national and international guests.
• Perform check-in and check-out procedures.
• Handle guest correspondence by phone and email.
• Manage reservations and inquiries.
• Carry out reception administrative tasks.
• Coordinate closely with housekeeping and service teams.

Conoscenze

German language

Italian language

English language

Customer service

Organisational skills

PC proficiency

Strumenti

ASA hotel software

Descrizione del lavoro

To strengthen our team, we are looking for a friendly and reliable receptionist (m/f/d) in full-time, starting immediately or by agreement.

Your responsibilities

• Welcoming and looking after our national and international guests
• Check-in and check-out
• Guest correspondence by phone and in writing
• Handling reservations and booking enquiries
• Administrative tasks at reception
• Close cooperation with housekeeping and service

What you bring

• Previous experience at reception is desirable
• Very good knowledge of German, Italian and English
• A friendly, well-groomed and service-oriented manner
• Organisational talent and an independent way of working
• Confident handling of PCs and common hotel software (ASA) is a plus — but we’re happy to teach you

What we offer

• A pleasant working environment in a family-run hotel
• A varied role with plenty of guest contact
• Regular, continuous working hours from 2.00 pm to 8.00 pm or 8.30 pm
• Sundays and public holidays off
• 5 or 6-day week
• Free parking
• A motivated and warm-hearted team
• Thorough training for your new role
• MySanitour Plus health fund (for a better quality of life)