Quality Supervisor

Richemont; Scandicci; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A prominent luxury goods company is seeking a Quality Supervisor in Scandicci, Italy. This role involves managing the quality of materials and finished products, collaborating with Industrialization and Production teams, and supporting aftersales claims management. Ideal candidates will have 3-5 years of experience in Quality within the Fashion & Luxury sector and excellent English skills.

Servizi

Agile-Working Policy

Learning & Development Opportunities

Flexible entry time

Welfare

Ticket Restaurant

Staff Sales

Competenze

• 3/5 years of experience in Quality within the Fashion & Luxury sector.
• Excellent knowledge of the English language (written and spoken).
• Availability for travel within Italy and Europe.

Mansioni

• Manage quality of materials and finished products from Pre-Production to aftersales.
• Coordinate finished product tests and define quality tolerances.
• Release Production quality KPI for product performance monitoring.

Conoscenze

Quality inspection management

Problem Solving

Proactivity

Excellent technical knowledge of production cycle

Strumenti

Excel

SAP

Descrizione del lavoro

Overview

To strengthen our Quality at each stage of the finished product, we are looking for a Quality Supervisor based in Scandicci (FI), close to our Industrial teams (Development and Industrialization) and manufacturers. In this position she/he will manage quality of materials and finished products from the Pre-Production phase of the finished products to the aftersales. In this role, she/he will report to the LG, Shoes & fashion accessories manager and will collaborate with the Industrialization and Production teams, with manufacturers and with Aftersales teams worldwide.

Responsibilities

You’ll Be In Charge Of

• Quality in Pre-Production phase:
• Participation in technical reviews (remove defects, supporting risks analysis follow-up in collaboration with Industrial departments and suppliers)
• Finished product tests coordination and quality tolerance definition for production

Quality In Production

• Validation of Masters/TDS in collaboration with Industrialization team and definition of tolerances for the production
• Approval of In line production process, validating the first finished products batch and releasing quality report
• Management of Quality control planning and invoices
• Go/ No go of quality approval for the production batches shipments
• Releasing of Production quality KPI for monitoring product performance (analysis and report to Brand Management and suppliers)
• Continuous improvement of the quality processes at suppliers/ manufacturers

Aftersales

• Support to network by before and after sales claims management
• Management of Quality alerts with Network and manufacturers

Experience & Skills

• 3/5 years of experiences in Quality (continuous improvement, Quality inspection management) within the Fashion & Luxury sector
• Ability to Problem Solving (quality alerts management or quality problems during production phase), time management and adaptability
• Excellent technical knowledge of the production cycle (development and production processes)
• Availability for travel within Italy and Europe
• Good Knowledge of Excel and office package, ERP/ PLM tolls (knowledge of SAP will be considered a Plus)
• Excellent knowledge of the English language (written and spoken)
• Proactivity and ability to interact with internal and external company stakeholders

Your Journey With Us

After selecting your application, our HR team will contact you for the following steps:

• Interview with Talent Acquisition Team
• Interview with Hiring Manager
• Interview with Quality Director

What We Offer

• Agile-Working Policy
• Learning & Development Opportunities
• Flexible entry time
• Welfare
• Ticket Restaurant
• Staff Sales