Quality Specialist

ABB; Lombardia; Hybrid; EUR 70,000 - 95,000; Full time

Job summary

ABB helps industries run leaner and cleaner, empowering every person to lead and grow. The Quality & CI Manager will drive quality initiatives across Building Automation, collaborating with customers, manufacturing, and product teams.

This hybrid/remote role focuses on risk management, CAPA, and ensuring compliance with ISO 9001 and regulatory requirements, delivering high-quality products and continuous improvement across the lifecycle.

Qualifications

• Degree in Engineering, Quality Management, or related discipline.
• 2–5 years in quality assurance/quality management with electrical products or KNX.
• Ability to identify critical issues and escalate to senior stakeholders.
• Customer focus, clear communication, structured problem solving, and compliance mindset.

Responsibilities

• Lead timely resolution of quality issues affecting customers, production, or suppliers.
• Drive root cause analysis and implement sustainable CAPA.
• Ensure new products are developed, validated, and released per quality standards and regulatory obligations.
• Collaborate with cross-functional teams on risk management and quality metrics.
• Monitor KPIs such as Customer PPM and Cost of Poor Quality and drive improvements.
• Ensure ISO 9001 compliance and internal quality standards throughout product lifecycles.
• Support audits and continuous improvement to enhance quality and customer satisfaction.
• Escalate critical quality issues to management promptly.

Skills

Quality assurance

Root cause analysis

Cross-functional collaboration

Regulatory compliance

English communication

Education

Engineering/Quality Management degree

Tools

QA testing methodologies

KNX systems

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position Reports To

Quality & CI Manager

The work model for the role is: hybrid / remote. This role is contributing to the Building Automation Business Line. Main stakeholders are customers, manufacturing and operations teams, product management, compliance and regulatory functions, and cross-functional quality working groups.

You Will Be Mainly Accountable For

• Ensure timely resolution of quality issues affecting customers, production, suppliers, or other stakeholders
• Ensure effective root cause analysis and implementation of sustainable CAPA (corrective and preventive actions).
• Ensure that new products are developed, validated, and released in compliance with applicable quality standards, customer requirements, and regulatory obligations
• Collaborate with cross-functional teams to identify risks and drive quality-related risk management activities
• Monitor and analyze quality data and drive improvement on main KPIs (quality key performance indicators) such as Customer PPM and Cost of Poor Quality.
• Ensure compliance with ISO 9001, regulatory requirements, customer specifications, and internal quality standards.
• Ensure product and process conformity throughout the entire product lifecycle.
• Support audits and continuous improvement initiatives to enhance product quality, process performance, customer satisfaction and QMS/IMS.
• Ensure timely escalation of critical quality issues, compliance risks, and customer-impacting non-conformities to the appropriate management levels.

Qualifications For The Role

• You hold a degree in Engineering, Quality Management, or a related discipline.
• You have minimum 2–5 years of experience in quality assurance, quality engineering, or quality management, ideally working with electrical products or KNX systems.
• You are skilled in identifying critical quality issues, assessing their impact, and escalating them appropriately to senior management and key stakeholders.
• You are passionate about customer focus, professional communication, structured problem-solving, cross-functional collaboration, and maintaining a compliance-first mindset.
• You demonstrate initiative, attention to detail, and the ability to work effectively in a fast-paced environment.
• Experience with software quality assurance and testing methodologies, knowledge of Product Compliance, and familiarity with AI tools in quality processes would be an advantage.
• You are at ease communicating in English (required). Additional language skills are an advantage.

This opportunity is open to candidates in one or multiple countries that have adopted the European Pay Transparency Directive, with the final work location determined based on the selected candidate. As compensation may vary by location, we are committed to being transparent throughout the hiring process and will share details of the salary range, variable compensation and benefits package with candidates who progress to the first interview stage.

This opportunity is open to candidates in one or more countries covered by the European Pay Transparency Directive. The final work location will depend on the selected candidate. As pay may vary by location, compensation details will be shared with candidates who progress to the first interview stage.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

JR00050578