Quality Engineer

Cavotec; Pordenone; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading industrial company in Pordenone, Italy, is seeking a candidate to manage customer and internal claims. This role involves acting as the liaison between the Customer and Operations departments while overseeing Quality Assurance. Candidates should have a technical degree and 2-3 years of relevant experience, with strong problem-solving skills. This position offers a dynamic opportunity to enhance internal processes and monitor quality metrics.

Competenze

• Minimum 2-3 years of experience in Quality Department and Claims management.
• Good knowledge of mechanical drawing.
• Experience working with Suppliers.

Mansioni

• Manage and handle Customers Quality issues leading the problem solving process.
• Improve the Quality Assurance and internal processes with the team.
• Monitor and report KPI and provide regular trend analysis.

Conoscenze

Problem solving skills

Process improvement

Quality Assurance

Statistical knowledge

Driving for results

Formazione

High school diploma with technical specialization

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electrical Engineering

Bachelor's degree in Manufacturing Engineering

Strumenti

Microsoft Office

Descrizione del lavoro

Summary

This candidate will manage customer and internal claims, being the link between the Customer and the Operations departments and managing Quality Assurance and Quality topics.

Responsibilities

• Manage and handle Customers Quality issues leading the problem solving process and releasing reports (8D Report, A3 Report, Chicago, 5 Why, etc), by coordinating the team during root cause analysis, definition and implementation of corrective actions, until the effectiveness verification and the closure.
• Manage the link between Customer and Operations departments by improving the Quality Assurance and internal processes with team.
• Monitor and report KPI and provide regular trend analysis.

Qualifications

• High school diploma with a technical specialization or Bachelor's degree in Mechanical, Electrical, Manufacturing Engineering
• Previous 2-3 years of experience in Quality Department and in Claims management
• Good knowledge of mechanical drawing
• Experience working with Suppliers
• Knowledge of Microsoft Office
• Process improvement and Quality Assurance
• Statistical knowledge
• English and Italian language is mandatory
• Problem solving skills
• Driving for results and measurements capability

Candidates not in line with the requirements will not be considered.

Please attach your updated CV in English to your application.