Quality Engineer

Cavotec; Palermo; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading engineering company in Palermo seeks a quality management professional to handle customer and internal claims. You will act as a bridge between customers and operations, managing quality assurance processes. The role requires a technical diploma or degree, and 2-3 years of relevant experience in quality management. Strong problem-solving skills and knowledge of Microsoft Office are essential for success in this fast-paced environment.

Competenze

• 2-3 years of experience in Quality Department and in Claims management.
• English and Italian language is mandatory.
• Ability to monitor and report KPI.

Mansioni

• Manage and handle Customer Quality issues leading to problem solving.
• Coordinate team during root cause analysis and implementation of corrective actions.
• Monitor and report KPI and provide regular trend analysis.

Conoscenze

Problem solving skills

Process improvement

Quality Assurance

Statistical knowledge

Good knowledge of mechanical drawing

Formazione

High school diploma with a technical specialization

Bachelor's degree in Mechanical, Electrical, Manufacturing Engineering

Strumenti

Microsoft Office

Descrizione del lavoro

Cavotec is a leading engineering company with 50 years of heritage in innovation, designing and delivering advanced connection and electrification solutions that drive the decarbonisation of ports and industrial applications. With five decades of experience, our systems ensure safe, efficient, and sustainable operations for a diverse range of customers and applications worldwide.

Summary : This candidate will manage customer and internal claims, being the link between the Customer and the Operations departments and managing Quality Assurance and Quality topics.

Responsibilities

• Manage and handle Customers Quality issues leading the problem solving process and releasing reports (8D Report, A3 Report, Chicago, 5 Why, etc), by coordinating the team during root cause analysis, definition and implementation of corrective actions, until the effectiveness verification and the closure.
• Manage the link between Customer and Operations departments by improving the Quality Assurance and internal processes with team.
• Monitor and report KPI and provide regular trend analysis.

Qualifications

• High school diploma with a technical specialization or Bachelor's degree in Mechanical, Electrical, Manufacturing Engineering
• Previous 2-3 years of experience in Quality Department and in Claims management
• Good knowledge of mechanical drawing
• Experience working with Suppliers
• Knowledge of Microsoft Office
• Process improvement and Quality Assurance
• Statistical knowledge
• English and Italian language is mandatory
• Problem solving skills
• Driving for results and measurements capability

Candidates not in line with the requirements will not be considered.

Please attach your updated CV in English to your application.