Quality Engineer

Dayco; Chieti; On-site; EUR 27,000 - 30,000; Full time

Job summary

Dayco in Chieti Scalo, Italy, is seeking a Quality Engineer to strengthen customer relationships and drive product quality across the organization. You will join a well-structured team, supported by the Plant Quality Manager, with a clear path toward greater autonomy.

Duties include supporting customer complaint management, conducting root cause analysis, defining corrective actions, preparing responses, monitoring action plans, and contributing to PPAP and audits (system, VDA, IATF).

Qualifications

• Master’s degree in Engineering (Mechanical, Materials or Chemical).
• Recent graduates or candidates with up to 2 years of experience, preferably in quality or the automotive sector.
• Basic knowledge of the main quality tools.
• Good knowledge of English.
• Second-party auditor qualification (IATF 16949) and knowledge of the main Core Tools (APQP, PPAP, PFMEA, SPC, MSA) are preferred; the company will support the training path.

Responsibilities

• Supporting customer complaint management: sharing issues with the working group, taking part in root cause analysis and in defining corrective actions, and verifying their effectiveness in the field.
• Preparing reasoned responses and analysis reports to send to customers.
• Monitoring the implementation and updating of action plans resulting from complaints, customer visits and audits.
• Processing statistical data on external non-quality costs (PPM, IPB, sorting costs, claims statistics, etc.).
• Supporting the Quality Manager in defining production controls for finished products, semi-finished products and materials.
• Taking part in PPAP management during project development, preparing documentation according to each customer’s requirements and using customer portals.
• Assisting colleagues in managing customer visits and audits (system, VDA, IATF) and in implementing the related action plans.
• Contributing to continuous improvement projects and actions aimed at improving corporate indicators, in line with group guidelines and standards.

Skills

Problem solving

Teamwork

Multitasking

Customer focus

Education

Master’s degree in Engineering (Mechanical, Materials or Chemical)

Tools

APQP

PPAP

PFMEA

SPC

MSA

IATF 16949

Job description

Dayco is a global leader in the research, design, manufacture, and distribution of essential engine belt drive systems and aftermarket services for automotive, truck, construction, agriculture, and industrial applications. We accomplish this with a dedicated global team that respects one another, shows humility through continuous learning, and acts like owners in everything we do.

For our plant, we are looking for a Quality Engineer who will contribute to developing and strengthening customer relationships on all aspects related to product quality.

You will join a well-structured team, supported by experienced colleagues and the Plant Quality Manager, with a gradual path toward greater autonomy. This role is a key point of contact between the customer and our internal organization and a great opportunity to build strong skills in quality.

Duties and Responsibilities

• Supporting customer complaint management: sharing issues with the working group, taking part in root cause analysis and in defining corrective actions, and verifying their effectiveness in the field
• Preparing reasoned responses and analysis reports to send to customers
• Monitoring the implementation and updating of action plans resulting from complaints, customer visits and audits
• Processing statistical data on external non-quality costs (PPM, IPB, sorting costs, claims statistics, etc.)
• Supporting the Quality Manager in defining production controls for finished products, semi-finished products and materials
• Taking part in PPAP management during project development, preparing documentation according to each customer’s requirements and using customer portals
• Assisting colleagues in managing customer visits and audits (system, VDA, IATF) and in implementing the related action plans
• Contributing to continuous improvement projects and actions aimed at improving corporate indicators, in line with group guidelines and standards

Knowledge and Experience

• Master’s degree in Engineering (Mechanical, Materials or Chemical)
• Recent graduates or candidates with up to 2 years of experience, including internships, preferably in quality or the automotive sector
• Basic knowledge of the main quality tools
• Good knowledge of English
• Second-party auditor qualification (IATF 16949) and knowledge of the main Core Tools (APQP, PPAP, PFMEA, SPC, MSA) are preferred; the company will support the training path.

Skills

• Strong problem-solving abilities
• Teamwork and ability to multitask and manage priorities
• Proactivity and eagerness to learn
• Strong customer focus

More information

Workplace: Chieti Scalo (CH)

Type: Full-time position

Salary range: € 27.000 - € 30.000

Dayco is your chance! Join us and our team!

Dayco is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and considered on the relative merits of the applicant against the role profile for the position regardless of color, race, nationality, ethnic origin, sex, gender, sexual orientation, disability, age, religion, or belief.