Quality Assurance Lead: 8D, KPI & Root Cause

Cavotec; Cagliari; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading engineering company in Cagliari is seeking a Quality Assurance Manager to manage customer and internal claims and improve QA processes. The ideal candidate will have a technical degree and 2-3 years experience in claims management. Strong problem-solving skills and fluency in English and Italian are required. This role focuses on ensuring effective solutions and high-quality standards across operations.

Competenze

• Previous 2-3 years of experience in a Quality Department and Claims management.
• Experience working with Suppliers.
• Driving for results and measurements capability.

Mansioni

• Manage and handle Customers Quality issues and coordinate the team for problem solving.
• Improve Quality Assurance and internal processes.
• Monitor and report KPIs and provide regular trend analysis.

Conoscenze

Problem solving skills

Process improvement

Quality Assurance

Mechanical drawing knowledge

Statistical knowledge

Microsoft Office

Bilingual (English and Italian)

Formazione

High school diploma with technical specialization or Bachelor's degree in relevant engineering

Descrizione del lavoro

A leading engineering company in Cagliari is seeking a Quality Assurance Manager to manage customer and internal claims and improve QA processes. The ideal candidate will have a technical degree and 2-3 years experience in claims management. Strong problem-solving skills and fluency in English and Italian are required. This role focuses on ensuring effective solutions and high-quality standards across operations.