Program Manager II - AMZ24236.1

Amazon; Torino; Ibrido; EUR 76.000 - 112.000; Tempo pieno

Descrizione del lavoro

A leading technology firm is seeking a Program Manager II responsible for enhancing operational productivity and customer experience in fulfillment solutions. This role entails managing cross-functional teams, implementing process improvements, and evaluating fulfillment performance. Candidates should have a Bachelor's degree and at least three years of program management experience, preferably in a logistics or supply chain setting. The position offers competitive compensation and various employee benefits.

Servizi

Sign-on bonus

Restricted stock units

Comprehensive medical and financial benefits

Competenze

• 3+ years of experience in program or project management.
• Experience managing operations projects for large-scale fulfillment solutions.
• Proven skills in statistical analysis and data tools.

Mansioni

• Identify and implement processes for optimal customer experience.
• Drive development and manage priorities for project completion.
• Evaluate fulfillment channel performance.

Conoscenze

Project management

Data analysis

Cross-functional collaboration

Operational optimization

Formazione

Bachelor's degree in Business Administration or related field

Strumenti

Excel

Tableau

SQL

Descrizione del lavoro

Employer: Amazon.com Services LLC

Position: Program Manager II

Location: Minneapolis, MN

Responsibilities

• Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions.
• Drive development efforts and manage priorities for project/program completion, including operational solutions.
• Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions.
• Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness.
• Evaluate effectiveness of current or future fulfillment channel performance.
• Collaborate with other departments to integrate with business systems and processes.
• Resolve problems concerning transportation, logistics systems, supply chain, and fulfillment operations.
• Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators.
• Manage cross‑functional teams and/or third‑party vendors for implementation of project/program requirements.
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects, and using this data to drive/influence business decisions.
• Up to 30% domestic and/or international travel may be required.

Basic Qualifications

• Bachelor's degree or foreign equivalent in Business Administration, Management, Finance, Engineering, Operations Research, or a related field and three years of experience in the job offered or as a Program/Project Manager, or a related occupation.
• One year of experience in the following skills: managing operations projects from design to implementation for large‑scale fulfillment solutions; experience with selection optimization; and working with statistical analysis and data mining tools utilizing Excel, Tableau, or SQL.
• Experience in program management, including managing, planning, organizing, scheduling, and tracking of projects from initiation, planning, execution, and delivery.
• Experience in working in the business procurement organization of a consumer market segment company or related industry experience in supply chain/transportation operations, direct‑to‑customer fulfillment/distribution center/operations, general management, or engineering operations.

The pay range for this position in Minneapolis, MN is $88,254 - $129,800 per year; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. A sign‑on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by Minneapolis, MN Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.